Childcare Vouchers Salary Sacrifice Scheme

Salford: Childcare Vouchers Salary Sacrifice Scheme

Reference number: PS-2011-Childcare Vouchers Salary Sacrifice Scheme-Contract-97


Reference number: PS-2011-Childcare Vouchers Salary Sacrifice Scheme-Contract-97

Deadline date: 13/01/2012

This deadline is for… Expression of Interest

Contract value: £1,000,000 – £5,000,000

Location where the contract is to be carried out: United Kingdom

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: HMRC CD


Child daycare services. Child allowances. Benefit services. Maternity benefits. Family allowances. Personnel and payroll services. Services furnished by business, professional and specialist organisations. HMRC is looking to re-tender a framework agreement for a Childcare Vouchers Salary Sacrifice Scheme using an ‘open’ type tender exercise for a ‘Part B’ service as defined in the Public Contracts Regulations 2006. The framework will be with one supplier for a period of 2 years with the option for 2 x 12 month extensions. The Framework will be for use by HMRC’s employees and the potential use by employees of Other Government Departments, Agencies and Non Departmental Public Bodies, (collectively known as the Client). In administering the vouchers, services required will include but are not exclusive to the following: issue both paper and e-vouchers in various denominations, offer guidance to staff on the suitability of sacrificing part of their salary for childcare vouchers and whether it will best meet individual needs; provide a helpline service, by telephone or email, between the hours of 08:00-18:00 Monday to Friday and an out of hours messaging facility; and a free information service to Users requiring emergency childcare provision, either by means of advice and guidance on the applicant’s website or another means.The following government departments and public sector bodies have indicated that they may have a requirement for the services within the Framework in the future, but are under no obligation to make use of the services. Department for Work and Pensions ; Efficiency Reform Group; English Heritage; The Audit Commission; Wealden District Council; Lewisham Primary Care Trust; Lambeth Primary Care Trust; Lewisham Hospital NHS Trust; HM Revenue & Customs Prosecutions Office; CAFCASS; Guys & St Thomas’ NHS Foundation Trust; Bromley Primary Care Trust; HM Prison Service; The Ministry of Justice; Valuation Office Agency; Bexley Care Trust; London Metropolitan University; Department of Energy and Climate Change; Bromley Hospitals NHS Trust; TCEL; University of Bristol; Oxleas NHS Foundation Trust; Queen Mary’s Sidcup NHS Trust; Greenwich Teaching Primary Care Trust; South London Healthcare NHS Trust; Driver & Vehicle Licensing Agency; NDPB1; Home Office; Identity And Passport Service; Kings College Hospital NHS Trust; South London & Maudsley NHS Trust; Government Car & Despatch Agency; Highways Agency; UK Intellectual Property Office; Student Loans Company Limited; and HM Treasury. However, the above list is not exhaustive and this Framework is intended to be enabled for use by Central Government Departments, Executive Agencies and Non-Departmental Public Bodies. The following link provides a list of potential ‘Clients’ who may wish to use the Framework. No guarantees can be given regarding the volumes/values of the vouchers to be administered using the framework and any indicative figures may be subject to change, but it is intended that the framework will have the capacity to accommodate voucher requests between 70,000 and 100,000 per annum and voucher values of between GBP 16 million and GBP 22 million per annum. The estimated total value range of voucher orders per annum and an annual value of vouchers takes into account all potential spend from eligible users. Payment for the service will be calculated on a commission basis in relation to the value of the vouchers processed. Applicants will be expected to be able to demonstrate that they currently process a minimum 30,000 voucher requests per annum and can demonstrate that their systems can be readily expanded to include the stated requirement volumes. Applicants must be able to demonstrate that they have the economic and financial capacity to cope with a framework of this size and it is unlikely that any organisation with an annual turnover of below GBP 2,000,000.00 would be considered unless supported by parent company guarantees or similar.


Contract type: Services – Unspecified

Is it a framework agreement? Yes

Framework agreement details: setting up a framework agreement

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria below:


Description of criteria

Percentage weighting


Technical Strategic



Technical General









Cost Effectiveness


Estimated length of contract: 01/04/2012 – 31/03/2014


Contact name Lesley Bond

Address 5W Ralli Quays, 3 Stanley Street , Salford , Greater Manchester, M609LA

Telephone 0161 827 0222

Extension number:

Fax 0161 827 0270



The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs).However, any selection of tenderers will be based solely on the criteria set out for the procurement,and the contract will be awarded on the basis of the most economically advantageous tender. HMRC reserves the right to use an e-Auction as part of this contract award. HMRC is conducting this tendering exercise under an open type procedure and is using an eSourcing (eTendering) tool or application. (Information about the e-Sourcing application and about supplying to HMRC in general, is available on the HMRC website: Economic operators who require access to the online tender documentation must send an email to any time up to, but no later than 12:00 on 06/01/2012. This email should contain (a) the contract reference shown in Section 8 (reference attributed by the Awarding Authority), (b) a contact email address; (c) a contact name; and (d) the company name and contact telephone number. Economic operators who have complied with the foregoing will receive details of how to access the online Tender documentation. (If an email response from HMRC is not received within one working day of your request, re-contact (after first checking your spam in-box) notifying non-receipt and confirming when the request was first made). Online Tender documentation must be fully completed (and any requested associated hard-copy documents received by HMRC) no later than 12:00 on 13/01/2012. Tender documentation not submitted in the required form (or not containing the requested information) may be rejected. (When requesting access to the online Tender documentation, please notify the Authority if you have any accessibility issues (disabilities) which may prevent you from providing a high quality response using the eSourcing application. This will then allow HMRC to agree with you an appropriate format for you to view and respond to the requirements). All communications shall be in English. Tenders, when invited, and all supporting documentation must be priced in Sterling and all payments under the contract will be in Sterling. Any contract or agreement resulting from the Invitation to Tender will be considered as a contract made in England according to English Law and subject to the exclusive jurisdiction of the English courts. The Awarding Authority does not bind itself to accept any tender and reserves the right to accept any part of the tender unless the applicant expressly stipulates to the contrary. OJEU Prior Information Notice 2011/S 201-327317 refers.