Citrix Environment Support Contract
Requirement for 14 Months Citrix Environment Support Essential.
Contract summary
Industry
- Office and computing machinery, equipment and supplies except furniture and software packages – 30000000
- IT services: consulting, software development, Internet and support – 72000000
Location of contract
TW9 4DU
Value of contract
—
Published date
02 January 2020
Closing date
10 January 2020
Contract start date
21 January 2020
Contract end date
31 March 2021
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
14 Months Citrix Environment Support Essential includes:
• 300 XenMobile Suite, 1 x Citrix Netscaler, 1 x Citrix Netscaler AAA, 300 x Citrix XenApp & Xendesktop
• Unlimited telephone help desk/senior consultants to support each incident
• Unlimited remote access / dial in diagnostic
• Escalation through to Citrix via supplier held support contracts.
• Mon-Fri 09:00am to 17:30pm
• Duration 21.01.2020 – 31.03.2021
About the buyer
Address
Kew
Richmond upon Thames
TW9 4DU
England
procurement@nationalarchives.gov.uk
Other information
Attachments
ITT
The National Archives – Invitation to Tender – Citrix Environment Support.docx
How to apply
Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.
