Citrix Environment Support Contract

Citrix Environment Support Contract

Requirement for 14 Months Citrix Environment Support Essential.

Contract summary

Industry

  • Office and computing machinery, equipment and supplies except furniture and software packages – 30000000
  • IT services: consulting, software development, Internet and support – 72000000

Location of contract

TW9 4DU

Value of contract

Published date

02 January 2020

Closing date

10 January 2020

Contract start date

21 January 2020

Contract end date

31 March 2021

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

 

Description

14 Months Citrix Environment Support Essential includes:

• 300 XenMobile Suite, 1 x Citrix Netscaler, 1 x Citrix Netscaler AAA, 300 x Citrix XenApp & Xendesktop
• Unlimited telephone help desk/senior consultants to support each incident
• Unlimited remote access / dial in diagnostic
• Escalation through to Citrix via supplier held support contracts.
• Mon-Fri 09:00am to 17:30pm
• Duration 21.01.2020 – 31.03.2021

 

About the buyer

Address

Kew
Richmond upon Thames
TW9 4DU
England

Email

procurement@nationalarchives.gov.uk

 

How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.