Civil Service Recruitment Tender

Civil Service Recruitment Tender

This Prior Information Notice is to alert the market that HMRC, on behalf of CSR, is looking at the possibility of establishing a contract with a Service Provider for the provision of recruitment and career transition support services. UK-Salford: recruitment services

2012/S 42-068584

Prior information notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

HM Revenue and Customs
5th Floor West, Ralli Quays
Contact point(s): Thomas Atkins
M60 9LA Salford
Telephone: +44 1618270028
Fax: +44 1618270270

Internet address(es):

General address of the contracting authority:

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity

Other: Direct and Indirect Taxation
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:

Civil Service Resourcing – Surge Capacity.
II.2)Type of contract and place of delivery or of performance

Service category No 27: Other services
NUTS code UK
II.3)Information on framework agreement
II.4)Short description of nature and quantity or value of supplies or services:

Civil Service Resourcing (CSR) is part of HM Government’s Next Generation HR programme. CSR is hosted by HMRC. This Prior Information Notice is to alert the market that HMRC, on behalf of CSR, is looking at the possibility of establishing a contract with a Service Provider for the provision of recruitment and career transition support services.
At this initial stage, HMRC is seeking feedback from the market to identify options for the service, referred to in this PIN as ‘Surge Capacity’. The basic premise is that Surge Capacity would be invoked on an ad-hoc basis to cope with large campaigns for internal / external recruitment and / or career transition events. The durations of each call-off are unclear therefore your response should also consider providing a permanent, continuous (outsource) solution.
Recruitment across the Civil Service is via the Civil Service Job site and an e-recruitment system provided by a 3rd party. Please note that this contract will shortly be subject to a full re-tender. HMRC requires support services such as but not exhaustive to; managing and delivering recruitment campaigns, using the e-recruitment system to move applications through processes, providing support and advice to end-users. The potential scope of required Surge Capacity is;
— occasional ad-hoc surge capacity to mobilise quickly to assist the in-house team, to;
— managing and delivering full support services as stated above.
Career Transition Services are delivered by an in-house team using a range of on-line, in-house and 3rd party training mediums, telephone help-line and professional 1-2-1 support via a central Career Transition Centre. The service will be available to staff at all grades, including those from highly specialist roles. In order to provide regional and / or large scale services for exceptional or prolonged events, the surge capacity provider would be required for;
— on an ad-hoc basis provide part or a full range of services up to managing and delivering the full support service, including career advice and coaching, provision of on-line support via a dedicated website, delivery of workshops, provision of training venues and additional transition centre(s),
— managing and delivering a full support services as stated above.
The provider would need to work seamlessly with the in-house team and our 3rd party providers (voluntary, publicly funded and external) to deliver end-to-end recruitment and career transition for the civil service.
Contract Duration.
The retendered e_recruitment contract may change the services and / or necessity for surge capacity and therefore this contract is likely to be offered for 6 months + 1 + 1 years. In the event that part or all surge capacity is still needed after 6 months, the extension(s) will be required.
Further information about Civil Service jobs can be obtained at:
Further information about Civil Service Resourcing (hosted by HMRC) can be obtained at:
Content and format of response:
HMRC invite potential providers to participate in market engagement by means of feedback in electronic format. Your response should include, but is not restricted to:
— supplier capability and market position,
— service options offered,
— indicative prices and models,
— innovative solutions,
— industry and legislative considerations,
— perceived risks,
— inform the decision on the contract structure and duration,
— initial implementation and mobilisation proposal.
Estimated cost excluding VAT:
Range: between 500 000 and 5 000 000 GBP
LotsThis contract is divided into lots: no

II.5)Common procurement vocabulary (CPV)


II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

HMRC operates an Enterprise Resource Planning (electronic trading/ordering) system and has a Purchase Order Mandatory Policy. Successful tenderers will be required to provide information so that they can be adopted onto the system. Payment will be made by BACS within 30 days of receipt of a valid invoice.
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:

GO Reference: GO-2012228-PRO-3744073.
VI.3)Information on general regulatory framework

VI.4)Date of dispatch of this notice:28.2.2012