Cloud and IT Managed Services Contract London

Cloud and IT Managed Services Contract London

London and Continental Railways Ltd is organising a competitive dialogue procedure with the intention to award a 3 years contract, having the object “Cloud Hosted & Managed IT Services and Provision of IT Hardware”.

United Kingdom-London: IT services: consulting, software development, Internet and support

2017/S 234-486369

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

London and Continental Railways Limited
4th floor, One Kemble Street
United Kingdom
Contact person: Consultant- Darien Jay
Telephone: +44 7850204014
NUTS code: UKIInternet address(es):Main address:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Other activity: Managing and developing property assets within a railway context

Section II: Object

II.1)Scope of the procurement


Cloud Hosted & Managed IT Services and Provision of IT Hardware

Reference number: N201700003

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

London & Continental Railways Ltd (LCR) is organising a competitive dialogue procedure with the intention to award a 3 years contract, having the object “Cloud Hosted & Managed IT Services and Provision of IT Hardware”.

The current LCR technical environment and the minimum requirements are detailed within descriptive documentation.

The contract objective includes supply hardware infrastructure and provision of maintenance, support and cloud services as detailed in the procurement documents.

The competitive dialogue procedure is organised following public contract regulations 2015; initiated with selection stage and followed by multiple dialogue sessions with selected bidders.

II.1.5)Estimated total value

Value excluding VAT: 300 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKI
NUTS code: UK
Main site or place of performance:

London, United Kingdom.

II.2.4)Description of the procurement:

London & Continental Railways Ltd (LCR) decided to organise a competitive dialogue procedure as result of the necessity of reducing of the company’s reliance upon fixed office services.

LCR is looking to change all existing hardware infrastructure with more advanced technology and to appoint a single services provider who will be responsible for providing new hardware equipment, including maintenance /replacement services, to their office in London and to provide cloud services over a 3 years contract.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Technical solution(s) in the form of responses to Method Statements (MS) / Weighting: 70
Cost criterion – Name: Technical solution price (hardware equipment and maintenance rates) / Weighting: 30

II.2.6)Estimated value

Value excluding VAT: 300 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/10/2018
End: 30/09/2021
This contract is subject to renewal: yes
Description of renewals:

Following the initial term, there is a possibility to extend the contract for a maximum 2 years (1 + 1).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3
Maximum number: 5
Objective criteria for choosing the limited number of candidates:

1— Demonstrated industry expertise and experience (25 %)

2— Demonstrated customer service quality and support (25 %)

3— Previous relevant experience and current clients (30 %)

4— Human Resources – technical biographies of senior personnel (20 %)

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

As stated in the procurement documents.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Not applicable.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Competitive dialogue
IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 12/01/2018
Local time: 18:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 09/02/2018

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the delta e-Sourcing portal at:

To respond to this opportunity, please click here:

GO Reference: GO-2017121-PRO-11499625.

VI.4)Procedures for review

VI.4.1)Review body

London & Continental Railways Limited
4th floor, One Kemble Street
United Kingdom
Telephone: +44 2073914300
Fax: +44 2073914401Internet address:
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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