Cloud Omni-Channel Contact Centre Platform – Soft Market Test

Cloud Omni-Channel Contact Centre Platform – Soft Market Test

To implement a Cloud Omni-Channel Contact Centre platform to replace our existing on-premise contact centre solution.

Soft Market Test – Cloud-hosted Omnichannel Contact Centre Solution

Contract summary

 

Industry

  • Call centre – 79512000

Location of contract

North West

Value of contract

£0

Procurement reference

BIP714119980

Published date

17 August 2022

Closing date

30 August 2022

Closing time

12am

Contract start date

31 October 2022

Contract end date

2 January 2023

Contract type

Service contract

Procedure type

Other: Not Specified

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

 

Description

Torus are looking to implement a Cloud Omni-Channel Contact Centre platform to replace our existing on-premise contact centre solution.

Full details of the requirement can be found in the Soft Market Response document contained within the linked exercise.

 

More information

 

Links

How to apply

 

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Address

Helena Central
4 Corporation Street
St.Helens
WA9 1LD
UK

Telephone

+447718707048

Email

eamonn.cullen@torus.co.uk