Community Based Urgent Care Services to Devon

Give a single lead accountable provider (with its subcontractors) the ability to construct an overall pathway of care and incentives that provide the commissioner with the outcomes that they want.

United Kingdom-Exeter: Health and social work services

2015/S 057-100235

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Northern Eastern and Western Devon Clinical Commissioning Group
County Hall, Topsham Road
For the attention of: Mark Harding, Clinical Procurement manager, South West Commissioning Support
EX2 4QL Exeter
UNITED KINGDOM
Telephone: +44 7717808055
E-mail: clinical.procurement@swcsu.nhs.uk

Internet address(es):

General address of the contracting authority: https://in-tendhost.co.uk/swcsu/aspx/Home

Address of the buyer profile: https://in-tendhost.co.uk/swcsu/aspx/Home

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

NHS England

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

2. NEW Devon CCG — TCS — Community Based Urgent Care Services to Devon.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services

NUTS code UKK4

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Currently urgent care services are provided by a range of organisations in Devon, providing a number of different options for people to use. Some of these duplicate each other, or have a slightly different offer which makes it difficult for the public to be sure they are using the right service to meet their health needs. There is often a difference of opinion between the public and the service providers as to what constitutes an emergency or an urgent healthcare need. Working as a partner with providers, commissioners have a desire to develop a more integrated approach to urgent care which increases patient satisfaction and safety and delivers a cost effective model of provision. Working with providers commissioners expect to create the conditions to develop a more integrated approach to urgent care which increases patient satisfaction and safety and delivers a cost effective model of provision. The commissioners are keen to develop a lead accountable provider model for urgent care. We acknowledge there may be many options for the future model and partnerships, including single lead accountable providers, alliances, consortium’s, single provider etc. We wish to do this to:
— Create an environment which enables services to align themselves to reduce duplication of delivery and consistency of governance approaches.
— Creates a better environment to align outcome indicators and reduce perverse incentives in the urgent care system for individual providers.
— Give a single lead accountable provider (with its subcontractors) the ability to construct an overall pathway of care and incentives that provide the commissioner with the outcomes that they want.
— Encourage collaboration in the urgent care landscape with the right levers and incentives in place. Providers can directly work together, supported by the contracts between them, to ensure the pathway is as efficient and effective as possible. The prime contractor model is sufficiently flexible to accommodate a range of payment mechanisms and incentives.
— Meet the economic imperative to deliver significantly better health care outcomes for the same resource.
— Allow commissioners to concentrate on outcome measures and not micro manage provider services.
— Allow a more flexible approach to payment mechanisms.
Further information can be found in the Urgent Care in the Community sections in the following documents:
— Strategic Framework;
— Case for Change;
— Engagement Report.

These documents provide the strategic direction for community services, including design principles, and therefore the context and ambitions that the Clinical Commissioning Group is setting out to achieve to best meet the needs of patients’. They can be accessed at:http://www.newdevonccg.nhs.uk/involve/community-services/101039

II.1.6)Common procurement vocabulary (CPV)

85000000, 85149000, 85100000, 85323000, 85130000, 85141200, 85112200, 85141000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: yes

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Services in scope:
— GP and dental telephone triage for advice, diagnosis and treatment.
— A multidisciplinary home visiting service.
— Urgent care centres, (numbers and location to be defined once the final Keogh specification is available).
— Minor injury services for those areas where urgent care centres are not viable.
— Emergency dental treatment centres.
— Out of hours GP treatment capacity where it cannot be aligned with Urgent Care Centres.
— Potential to develop care co-ordination centres in some parts of the county longer term where there is a desire in rural areas to combine urgent care with long term condition management.
Estimated value excluding VAT: 66 750 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: Contract will be for an initial term of 5 years, with a possible extension period of any period up to a further 24 months.

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 1

II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: NHS NEW Devon Clinical Commissioning Group will also be utilising the supplier information database (SID4Gov) to manage and assess general pre-qualification information in the form of a profile. As well as responding to the tender via In-Tend, candidates are requested to provide or update their profile on the SID4Gov as follows:

a) candidates should register on SID4Gov at https://sid4gov.cabinetoffice.gov.uk/ by clicking on the ‘Register forsid4gov’ option listed under ‘Join Us’.

b) to continue with the registration process Suppliers must have a current DUNS Number. If a Supplier does not have a DUNS Number there is a link to the DandB UK website to request a DUNS Supplier Number.
c) Suppliers who already have a published profile on SID4Gov must confirm that information is up to date;
i) candidates should ensure all relevant sections of their SID4Gov profile are completed to demonstrate their ability to meet the short listing criteria applicable to this contract. Where access to SID4Gov is unavailable, please contact SID4Gov Support Centre on +44 8452992994.
Please note all responses to OJEU should be made through In-tend e-sourcing system — registration is required on SID4GOV To update or provide company profiles only.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As per III.2.1 above.
Minimum level(s) of standards possibly required: As per III.2.1 above.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As per III.2.1 above.
Minimum level(s) of standards possibly required:
As per III.2.1 above.

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures) no

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 3

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

SWCSU/NHSNEWDCCG/00000020/2014

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 1.5.2015 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

1.5.2015 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

The Services are healthcare services within the meaning and scope of the National Health Service (Procurement, Patient Choice and Competition) (No.2) Regulations 2013 and are therefore not governed by the Public Contracts Regulations 2015. The tendering process will therefore be conducted in accordance with the current legislation that applies to the tendering of healthcare services within the meaning and scope of the National Health Service (Procurement, Patient Choice and Competition) (No.2) Regulations 2013. The Commissioner will run a fair and transparent tender process, treating all bidders equally. For the avoidance of doubt, the Commissioner will not be bound by the Public Contracts Regulations 2015. In addition, the Commissioner will not be bound by the Public Contracts Regulations 2006, the Treaty on the Functioning of the European Union or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services.

To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://in-tendhost.co.uk/swcsu/aspx/Home

The contract is expected to commence service delivery on 1.4.2016 for a 5 year period with the option to extend for any period up to 24 months.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: NHS NEW Devon CCG intends to voluntarily observe the award decision notices provisions and 10 day standstill period described in Regulation 32 of the 2006 Regulations. Unsuccessful tenderers and applicants will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the tenderer/application was unsuccessful. Deadline for lodging of appeals should be in accordance with Regulation 32 and Regulation 47 of the 2006 Regulations.

VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

16.3.2015