Community Health Services Surrey

Community Health Services Surrey

Surrey PCT.

UK-Leatherhead: health services

2012/S 111-184644

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Surrey PCT
Cedar Court, Guildford Road, Surrey
Contact point(s): Chris Botten, Programme Director, Transforming Community Services
KT22 9AE Leatherhead
Telephone: +44 1372201588

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Re-Procurement of Community Health Services for the Mid Surrey Area.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Surrey.
NUTS code UKJ23

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Potential Bidders should note:
This tender is being administered on behalf of NHS Surrey by NHS Commercial Solutions. The tender is being published through Supply2Health, the Official Journal of the European Union (on a voluntary basis), and details are also being made available on the NHS Surrey web site:

The tender will be conducted via the NHS Commercial Solutions Bravo e tendering system. Bidders will be required to register on the Bravo system if you have not previously done so. This can be done at any time. via this web link:

The Project number is 432; the Pre Qualification number is 529.
This is the only route through which NHS Commercial Solutions will conduct communications with Potential Bidders, and accept completed Pre Qualification Questionnaires.
Full project information will only be available within the Bravo portal and the NHS Surrey web site from 11th June 2012.
Project background and information:
Since October 2006 community health service provision for the population of Surrey Downs has been provided by Central Surrey Health. The Department of Health has mandated that this contract must now be re-procured. It is intended that this procurement will be run through a process which is substantively the same as competitive dialogue and an initial timeline is attached. Competitive dialogue will ensure that all bidders will have opportunity to discuss the commissioning and provider priorities to ensure the best quality and value for money is delivered for this service portfolio.
The NHS commissioning bodies are in transition. As such although this tender process will be managed by NHS Surrey, the Commissioner will be Surrey Downs Clinical Commissioning Group which will be seeking authorisation in late Autumn 2012 with the intention of being the statutory NHS body holding this contract from April 2013.
Surrey Downs CCG is a federated structure with four commissioning localities: Dorking, East Elmbridge, Medlincs and Mid Surrey. Annex 1 defines the geographic areas covered by these Commissioning Localities (CLs). Effectively these CLs are in three health economies:
— Dorking CL faces Surrey and Sussex NHS Trust as it main acute hospital provider with a Local Transformation Board,
— East Elmbridge CL faces Kingston Hospital Trust as its main acute hospital provider with a Sustainability Board; and,
— Medlincs and Mid Surrey CLs which face Epsom as their main acute provider with a Local Transformation Board.
This creates a complex environment for the community health service provider and is the driving force behind Surrey Downs CCG’s federated structure which has been established to ensure services are developed that respond to the different health system and geographic needs of the population served. Therefore this document is structured around these three health economies, and bidders will need to take account of this approach.
We expect an integrated service providing quality management of all the health issues arising in our population that can and should be managed in the community including in community hospitals. There are some principles of service provision which NHS Surrey will expect to see from our community provider. The principles are our quality measures which we will expect to be met within the financial envelope. In particular some services will only be able to be provided across the whole of Surrey Downs or possibly to an even larger population or at a single location to be cost effective and of high quality.
We expect to discuss the service structuring options in detail during the competitive dialogue process and are looking for innovation and effective use of technology to meet our principles as often as possible. We also encourage bids from consortia of providers if this will provide better value for money than a single provider. Proposed consortium arrangements need to be made explicit at Pre Qualification Stage of the tender process.
This is an exciting opportunity to innovate. Health care is in transition with the management of long term conditions in the community and managing more complex cases at home driving a fundamental change. The contract is constrained by the current resource envelope but the commissioning intent is to change the balance of funding – removing funds from the acute sector and increasing funding in the community sector. This will be facilitated by the use of the Surrey County Council Partnership funds and good collection of data to justify increased community service funding as well as the development of community tariffs.
It is anticipated that contract award will be made in the first week of November and the significant work which is required to achieve service transfer after that will need to be accelerated, focused and conducted in a spirit of good will. In the context of the changes in the organisation of the health system, the Epsom Hospital transaction and pressures on capacity already experienced by providers, it is essential that bidders are mindful of the existing needs of patients and staff.
NHS Surrey wishes to confirm that it will only award a single contract for the full scope of services being tendered.
Bidders will be required to ensure that, if the existing provider is not successful, all staff will transfer under TUPE and have access to an NHS pension or its equivalent. Under the terms of the PQQ and ITT, bidders must evidence to commissioners their financial robustness to undertake and sustain this valuable contract.
This over-arching summary of the procurement’s objectives will be supported by detailed procurement documentation which will be set out to bidders as part of a bidders’ pack.
Full details of the documentation and process are available by registration within the Bravo portal.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

See project documentation available within the Pre Qualification Questionnaire in the Bravo portal.
Estimated value excluding VAT:
Range: between 112 000 000 and 135 000 000 GBP
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

See Memorandum of Information contained in the Project Documentation.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Joint and Several Liability.
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: See Memorandum of Information contained in the Project Documentation.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
See Memorandum of Information contained in the Project Documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

competitive dialogue
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 3
Objective criteria for choosing the limited number of candidates: See Memorandum of Information contained in the Project Documentation.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

11.7.2012 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information

This is a Category Part B procurement, and therefore this OJEU Notice is voluntary and non – mandatory, and as a result of it’s publication,The Contracting Authority willnot be boudby the full force of Directive 2004/ 18/ EEC and the Public Contracts regualtions 2006.
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Commissioners will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide reasons for the award decision as required by regulation 32 of the Public Contracts Regulations 2006. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.
The Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Note that any challenge must be brought in accordance with the strict time limits which apply under these Regulations.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:8.6.2012