Community Services for Dementia Support

Community Services for Dementia Support

The requirements have been developed to help address the priorities and objectives set out in Hertfordshire’s new Dementia Strategy 2015-2019.

United Kingdom-Hertford: Social work and related services

2015/S 215-392660

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Hertfordshire County Council
Pegs Lane
Contact point(s): Strategic Procurement Group
For the attention of: Zoe Upson
SG13 8DE Hertford
Telephone: +44 1707292463

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

HCC — 10/15 — Provision of Community Services to Support People with Dementia and Memory Problems.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 25: Health and social services

NUTS code UKH23

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Council wants to commission a countywide Service that provides a range of opportunities (skills maintenance activities, social activities, emotional support and practical advice) to help people with dementia and memory problems live well and support their carers/family.
The requirements have been developed to help address the priorities and objectives set out in Hertfordshire’s new Dementia Strategy 2015-2019 and known issues with current services, including:
— Making community activities/support more accessible to under-represented groups.
— More flexible support, tailored and promoted on a primary care locality basis.
— Focusing on the needs of individuals (including better prioritisation).
— Better use of community capacity and local demographic data by providers.
— Extra capacity to meet increasing need due to increase in prevalence and diagnosis.
It is anticipated that significant partnership and collaborative working will be required to deliver this Service successfully to all areas of Hertfordshire.
The annual budget for this Service is 516 000 GBP
The Contract will be for an initial term of 2 years, with the option to extend for a further period of up to 24 months.
Full Details in relation to this procurement are in the the ‘My Tenders’ area in In-Tend.
This procuremnt is an Open (1 stage process). Tenderers wishing to take part in this project are invited to ‘express interest’ which will give access to the full procurement documents in the e-tendering system.
The deadline for submissions is 12 noon on the 21.1.2016
To be considered you must complete and submit a completed Response Document by the deadline stated above.
Please allow sufficient time to make your return as late returns will not be permitted by the system.
Any questions relating to this procurement must be made via the Correspondance area within In-Tend and in accoradance with the procurement documents and can be addressed to the main contact as shown in the details above.
Please be aware that TUPE applies.
The TUPE information will be available once you have opted in to the tender opportunity via In-Tend, opting in means you are undertaking to keep the TUPE information confidential as per paragraph 4.4 of the Instructions to Tenderers. all Tenderers, including the incumbent contractor(s) must download the TUPE information for the applicable Lots to ensure that all Tenderers are provided with the same information in order to construct their tender. Failure to follow the instructions above will result in the Tenderers tender being deemed non-compliant and therefore disqualified from the procurement process.

II.1.6)Common procurement vocabulary (CPV)

85300000, 98000000, 85322000, 85323000, 85320000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The estimated total value of the Contract is 2 064 000 GBP and is for the core Contract period inclusive of the approximate value for extensions. For the avoidance of doubt, the estimated annual Contract value will be approximately 516 000 GBP. The Contract will be awarded for a core period of 2 years, with the option to extend the Contract up to 2 further years. Please note that the Contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.
Estimated value excluding VAT:
Range: between 516 000 and 2 064 000 GBP

II.2.2)Information about options

Options: no
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Starting 1.5.2016. Completion 30.4.2018

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Please refer to the tender documentation.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Please refer to the tender documentation.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Please refer to the tender documentation.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Please refer to the tender documentation.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please refer to the tender documentation.
Minimum level(s) of standards possibly required: Please refer to the tender documentation.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please refer to the tender documentation.
Minimum level(s) of standards possibly required:
Please refer to the tender documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:


IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2015/S 163-298672 of 25.8.2015

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up


IV.3.7)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 12 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Please Note: Hertfordshire County Council has worked closely with its Districts and Partners to create a joint procurement portal called Supply Hertfordshire. This portal provides an eTendering system which is run by In-Tend.

To access this procurement opportunity please visit and follow the on-screen guidance.

This is a one stage procurement process. Therefore, if you wish to be considered as a tenderer you must complete and submit a tender by the Closing date and time. Tenders cannot be uploaded after the closing date/time.
Any clarifications regarding this opportunity must be raised through Correspondence area in the eTendering system.

If you are experiencing problems In-Tend offer a help section which includes a dedicated UK Support Desk which can be contacted via or telephone +44 1144070065 for any website / technical questions. Monday to Friday 8:30 am — 5:30 pm.

The Council reserves the right at any time to cease the procurement process and not award a contract or to award only part of the opportunity described in this notice. If the Council takes up this right then they will not be responsible for, or pay the expenses or losses, which may be incurred by any tenderer as a result.
The Council undertakes to hold confidential any information provided in the proposal submitted, subject to the Council’s obligations under the law, including the Freedom of Information Act 2000. If the applicant considers that any of the information submitted in the proposal should not be disclosed because of its sensitivity then this should be stated with the reason for considering it sensitive. The Council will then endeavour to consult with the applicant about such sensitive information when considering any request received under the Freedom of Information Act 2000 before replying to such a request.
The Council reserves the right to carry out additional financial checks on all companies tendering for this Contract at any time during the procurement process, to ensure that they continue to meet the Council’s requirements and remain financially viable to perform the Contract.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

See VI.4.2

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The services advertised in this notice fall under the services listed in Annex XIV to Directive 2014/24/EU and the contracting authority is not obliged to follow The Public Contracts Regulations 2015 in full. The procurement process that will apply to the services will be specified in the procurement documents to be issued.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: