Computer Maintenance and Support Manchester
Support is required on the majority of the infrastructure, which consists mainly of HP Servers, HP SAN, Various HP Printers, HP and Toshiba laptops and some Apple Macs. The main requirement is to provide 24 x 7 x 365 day helpdesk and engineering support for mission critical systems and various other support models for less critical systems.
United Kingdom-Manchester: Computer support and consultancy services
2014/S 190-335455
Contract notice
Services
Directive 2004/18/EC
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
General Medical Council (GMC)
3 Hardman Street
Contact point(s): Procurement
For the attention of: Chris Park
M3 3AW Manchester
UNITED KINGDOM
Telephone: +44 1619236340
E-mail: gmctenders@gmc-uk.org
Fax: +44 8453570025
Internet address(es):
General address of the contracting authority: http://www.gmc-uk.org
Address of the buyer profile: http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA19541
Further information can be obtained from: General Medical Council (GMC)
3 Hardman Street
Contact point(s): Procurement
For the attention of: Chris Park
M3 3AW Manchester
UNITED KINGDOM
Telephone: +44 1619236340
E-mail: gmctenders@gmc-uk.org
Fax: +44 8453570025
Internet address: http://www.gmc-uk.org
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: General Medical Council (GMC)
3 Hardman Street
Contact point(s): Procurement
For the attention of: Chris Park
M3 3AW Manchester
UNITED KINGDOM
Telephone: +44 1619236340
E-mail: gmctenders@gmc-uk.org
Fax: +44 8453570025
Internet address: http://www.gmc-uk.org
Tenders or requests to participate must be sent to: General Medical Council (GMC)
3 Hardman Street
Contact point(s): Procurement
For the attention of: Chris Park
M3 3AW Manchester
UNITED KINGDOM
Telephone: +44 1619236340
E-mail: gmctenders@gmc-uk.org
Fax: +44 8453570025
Internet address: http://www.gmc-uk.org
I.2)Type of the contracting authority
I.3)Main activity
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: All GMC Offices.
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
Support is required on the majority of the infrastructure, which consists mainly of HP Servers, HP SAN, Various HP Printers, HP and Toshiba laptops and some Apple Macs. The main requirement is to provide 24 x 7 x 365 day helpdesk and engineering support for mission critical systems and various other support models for less critical systems.
Types of cover will include Server level technical assistance, Hardware Replacement, Onsite Cover, the addition and removal of infrastructure items (from the contract) at short notice.
The service provision would be across multiple sites including London, Manchester, Cardiff, Belfast and Edinburgh utilising a consistent Service Level Agreement.
Note: to register your interest in this notice and obtain any additional information please visit the myTenders website athttp://www.myTenders.org/Search/Search_Switch.aspx?ID=141429
II.1.6)Common procurement vocabulary (CPV)
72600000, 72610000
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.8)Lots
II.1.9)Information about variants
II.2.2)Information about options
II.2.3)Information about renewals
Section III: Legal, economic, financial and technical information
III.1.4)Other particular conditions
Section IV: Procedure
IV.1.1)Type of procedure
IV.2.1)Award criteria
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting authority:
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
Section VI: Complementary information
VI.3)Additional information
VI.5)Date of dispatch of this notice: