Consultancy Framework Agreement for OFCOM

Consultancy Framework Agreement for OFCOM

There are three Consultancy Lots in the new framework, each of which relate to a broad area of expertise; Strategy and Policy Advice, Economics and Technology. There are then Labels within each Lot which relate to specific areas of expertise.

UK-London: general management consultancy services

2012/S 231-381011

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

OFCOM
Riverside House, 2a Southwark Bridge Road
For the attention of: Hayley Watson
SE1 9HA London
UNITED KINGDOM
Telephone: +44 2079813110
E-mail: hayley.watson@ofcom.org.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Other: Independent Communications Regulator
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Consultancy Framework Agreement (PQQ 26/2012).
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 11: Management consulting services [6] and related services
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

Duration of the framework agreement

Duration in years: 4
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 10 000 000 and 20 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

Ofcom is the independent regulator and national competition authority for the communications industries within the UK, with responsibilities across television, radio, telecommunications, wireless communications services and postal services. Ofcom was created in December 2003 by merging five legacy regulatory bodies and responsibility for postal regulation transferred to Ofcom in October 2011. Ofcom operates under the Communications Act 2003 and the legislation (as amended). For more information, visit www.ofcom.org.uk.

The legal framework sets out overarching general duties that apply to our functions.
As set out in our Annual Plan for 2012/13 our strategic priorities as an organisation are as follows:
— promoting effective and sustainable competition,
— promoting the efficient use of public assets,
— helping communications markets to work for consumers,
— providing appropriate assurance to audiences on standards,
— contributing to and implementing public policy defined by Parliament.
Our current framework for consultancy services expires on 29.7.2013.
There are three Consultancy Lots in the new framework, each of which relate to a broad area of expertise; Strategy and Policy Advice, Economics and Technology. There are then Labels within each Lot which relate to specific areas of expertise.
Suppliers that are successful in this tender shall be added to the framework for a particular Lot and Label and thereafter will be invited to bid for specific requirements via a “mini competition”. Being added to the framework does not guarantee any business.
The proposed framework agreement will be for a period of two years, with an option to extend twice for an additional one year periods. Suppliers on the framework may also have opportunities to participate in invitations to tender for other UK regulatory bodies.

II.1.6)Common procurement vocabulary (CPV)

79411000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Information about lots

Lot No: 1 Lot title: Strategy & Policy Advice

1)Short description

Framework suppliers must be capable of meeting Ofcom’s needs for consultancy services as follows:
— strategic and/or general policy development advice to Ofcom, across its range of activities and interests in accordance with its overall regulatory goals,
— covering relevant developments and market trends in the communications industries, including the strategies of key participants, market and technology developments, and relevant financial market influences,
— providing expert advice and support on particular technologies or sectors including cost and revenue modelling,
— best-in-class economic and financial analysis, business modelling, consumer trend and technology development analysis and associated advisory skills.
2)Common procurement vocabulary (CPV)

79411000

3)Quantity or scope

Suppliers will be able to specialise in one or more of six categories:
Lot 1 Label 1 General – Performance of strategic work involving: stakeholder strategies, market scoping and sizing, value chain analysis, consumer offerings and behaviour, market dynamics and technological trends. This may draw on a number of disciplines: economics, finance,technology, public policy, regulatory and commercial. The broad sectors covered are technology, media and telecoms.
Lot 1 Label 2 Media Strategy – Traditional – Performance of strategic work involving: stakeholder strategies, market scoping and sizing, value chain analysis, consumer offerings and behaviour, market dynamics and technological trends. This may draw on a number of disciplines: economics, finance, technology, public policy, regulatory and commercial. The sectors covered are, TV (broadcast, distribution and production), filmed entertainment, radio, print media and advertising.
Lot 1 Label 3 Telecoms and Network Strategy – Performance of strategic work involving: stakeholder strategies, market scoping and sizing, value chain analysis, consumer offerings and behaviour, market dynamics and technological trends. This may draw on a number of disciplines: economics, finance, technology, public policy, regulatory and commercial. The sectors covered are business and residential markets in fixed and mobile voice and data services, and fixed and mobile network infrastructure.
Lot 1 Label 4 Internet and New Media – Performance of strategic work involving:, stakeholder strategies, market scoping and sizing, value chain analysis, consumer offerings and behaviour, market dynamics and technological trends. This may draw on a number of disciplines: economics, finance, technology, public policy, regulatory and commercial. The sectors covered are internet service provision, digital media, devices, social media, online business models, online advertising, gaming, apps.
Lot 1 Label 5 Regulation and Policy – Ability to develop policy options for addressing market / competition failures, apply analytical framework to evaluating different policy options (drawing inputs from regulatory, commercial, technical and economics experts) and communicate messages in a clearly structured and succinct manner both orally and in writing.
Lot 1 Label 6 Data Analysis – The undertaking of detailed data analysis. The data may include consumer complaints, enquiries, sales information, paper/electronic documents and call recordings. Such analysis may include assessing data accuracy, performance, trends, root causes and key drivers and compliance against a set of requirements.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
Lot No: 2 Lot title: Economics

1)Short description

Framework suppliers will apply current knowledge and thinking in relevant areas of microeconomics (including industrial organisation, regulation, financial economics and auction theory) and, where necessary, an expert knowledge of communications markets, in order to produce analysis, information and recommendations which will contribute to policy decisions to be made by Ofcom. They will be able to analyse complex data down to a forensic level, prepare and present complex data in an easily digested form and provide an insight into the issues being considered. The work will come in a range of forms, including independent reports on specific issues, impact assessment, cost-benefit analysis, training, and advice on specific issues.
2)Common procurement vocabulary (CPV)

79411000

3)Quantity or scope

Suppliers will be able to specialise in one or more of six categories:
Lot 2 Label 1 General, Regulatory and Competition – Economic analysis and the ability to provide expert advice on this including to non-specialists. Requirements may include:
— identifying and gathering suitable economic data, modelling economic aspects of areas of interest, and drawing conclusions from the model outputs,
— developing detailed ‘bottom-up’ (economic-engineering) cost models of specific types of provider,
— critiquing and / or auditing economic / engineering models developed by Ofcom,
— benchmarking of the cost of specified UK communications providers with comparable providers in other countries,
— qualitative and quantitative analysis of welfare effects of actual or proposed regulation,
— advising on price-regulation issues,
— provide advice and analysis for Ofcom’s enforcement action in relation to ex ante regulatory rules, competition and consumer legislation for the communications sector, and dispute resolution under the Communications Act 2003 (as amended). Examples of the analysis that may be requested include economic modelling to assess allegations of margin squeeze under the Competition Act and analysis of cost data to support the determination of disputes over the price of telecommunications products and services. This will require in depth expertise in these areas and a proven track record of delivering robust analysis in relation to one or more types of investigations that Ofcom undertakes.
Lot 2 Label 2 Competition Finance – Analysis, research, modelling and studies on regulatory or competition issues where financial and/or accounting information forms a core part of the assignment. This will require a solid understanding of finance and accounting from theory to practice.
— assessment of the accounting information of specified providers, including the accounting methodologies used, in the context of broader project issues,
— critiquing and / or auditing financial models developed by Ofcom,
— advice on how current and new accounting standards may impact on the preparation and reporting of regulatory financial information,
— assessing, adapting and building business plans (inc. cash flows) for products or commercial units or corporate entities,
— recommend assurance/audit regimes for the provision of financial data in support of regulatory decisions,
— building cost of capital models.
Lot 2 Label 3 Investigations – Provision of advice and analysis for Ofcom’s enforcement teams. Examples of the analysis that may be requested include economic modelling to assess allegations of margin squeeze under the Competition Act and analysis of cost data to support the determination of disputes over the price of products and services. This will require in depth expertise in these areas.
Lot 2 Label 4 Behavioural and Consumer – Advising Ofcom on how issues of psychology affect the behaviour of consumers, the response of firms and the resulting implications for outcomes in communications markets and appropriate policy responses. Requirements could include:
— using behavioural economics research to analyse consumer behaviour in communications markets,
— devising and conducting methods of gathering empirical evidence to support the above, including experiments,
— using behavioural economics to develop policy recommendations and to analyse existing or past policy interventions.
Lot 2 Label 5 Spectrum Policy – Advising on issues relevant to the development of Ofcom’s policy in relation to the management of the radio spectrum.
— advice to support spectrum policy decisions, including analysis of barriers to the effective functioning of spectrum markets and cost benefit analysis of policy decisions, such as decisions on the use of spectrum (e.g. licence exemption and liberalisation decisions),
— analysis supporting the setting of administered incentive pricing based on opportunity cost,
— assessing the economic value of spectrum,
— assessing likely demand for spectrum across bands, including to inform award design,
— building business plans and discounted cash flow models to asses the potential for service deployment using the radio spectrum and the implications of policy decisions on this.
Lot 2 Label 6 Auction Design and implementation – Advising on spectrum packaging, auction format and rules and/or providing the services required to implement auctions.
— analysis of packaging options,
— assessment of the different auction formats and rules,
— experimental testing of different auction formats and rules including building computer based simulations and undertaking testing with human subjects,
— analysis of the scope for different bidding strategies and competition issues associated with the auction design,
— building software implementation of particular rules and approaches to solving winner determination problems,
— development and testing of online bidding systems,
— hosting and running on line bidding auctions,
— testing and verification of software used to determine auction results.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
Lot No: 3 Lot title: Technology

1)Short description

Suppliers should be capable of meeting Ofcom’s needs for consultancy services for the provision of technical analysis and advice including, for example, the investigation and evaluation of new technologies, technical analysis of competition issues, conducting of network and new technology cost analyses, benchmarking studies, cost and business case modelling and evaluation and advice on the operational support processes and systems relevant to regulatory and other communications-related issues and Ofcom’s statutory duties.
2)Common procurement vocabulary (CPV)

79411000

3)Quantity or scope

Suppliers will be able to specialise in one or more of fourteen categories:
Lot 3 Label 1 Technical analysis and modelling of spectrum and wireless systems – Detailed technical analysis of the radio spectrum and its use in forming communications networks. In particular, modelling demand for services that use spectrum, a detailed understanding of relevant technologies and their future evolution, approaches for the efficient management of spectrum to meet expected demand, interference analysis, simulation of wireless networks and link budget analysis.
Lot 3 Label 2 Radiowave propagation – Undertaking radiowave propagation studies, including the development, use and assessment of propagation models, the selection of models for applications and activities to improve prediction accuracy.
Lot 3 Label 3 Measurement and analysis of wireless network coverage – Undertaking campaigns to measure the performance or coverage of cellular or wireless networks, including broadcast radio and TV, business radio networks and mobile networks. In addition to the practical collection of measurement data, consultants may also be required to undertake analysis and present key findings from measurement campaigns. Consultants must have access to the necessary equipment and tools.
Lot 3 Label 4 Measurement and analysis of wireless device performance –Undertaking measurements to assess the performance of wireless devices, such as transmit and receive characteristics and assessment of protection ratios. Consultants must have access to the necessary equipment, including measurement laboratories and anechoic chambers.
Lot 3 Label 5 Technical advice on spectrum clearance – Which may include but is not limited to providing advice on the use, clearance and re-purposing of public sector spectrum. Consultants would be expected to have an understanding of public sector stakeholders, such as UK or other government departments and the emergency services as well as relevant technologies and deployments, including communications and radar systems.
Lot 3 Label 6 Security and resilience of network infrastructure –Communications security covering networks and information security in IP, legacy spheres and real world telecoms operational environments. Advice on matters requiring the highest levels security clearance will occasionally be required.
Lot 3 Label 7 Technical analysis and modelling of networked systems – Evidence based analysis of a wide range of modern communications and network technologies for all network types, including fixed, wireless, broadcast and mobile. In depth knowledge of established and emerging technologies, covering technical, operational and financial aspects, along with the ability to use this knowledge to deliver insightful strategic conclusions.
Lot 3 Label 8 Measurement and analysis of Network Performance – Measuring and analysing network performance data. In particular studying and modelling IP-networks as well as network architectures, protocols and technology evolutions.
Lot 3 Label 9 Internet infrastructure – Provisioning of the Internet infrastructure including devices, techniques, standards, deployment, operations and risk/threats. In particular, IP-network architectures; protocols; network design; Internet operation and management; and supporting technologies such as cloud and web services. Independently analyse and advise objective conclusions in relation to public policy and regulatory matters.
Lot 3 Label 10 Online commercial/public services – Provisioning of Internet-based commercial and public services including devices, techniques, standards, deployment, operations and risk/threats. Requirements may include, but are not limited to IP-based online service architectures; service design and implementation; eBusiness, business-to-business, business-to-client, transaction protocols; online business operations and management; and user data collection, processing, management and exploitation. Consultants should demonstrate ability to independently analyse and draw objective conclusions. Consultants should also demonstrate an ability to apply knowledge and provide advice in relation to public policy and regulatory matters.
Lot 3 Label 11 Operational and business support systems –Industry processes and operational activities (e.g. customer relationship management (‘CRM’) systems, service and provider transfers, billing) as well as expert advice on this to non-specialists and to assess the impact of policy changes on business / operational processes and the associated costs. Depending on the specific project requirements, technical advice in this area may also need to be combined with economic analysis.
Lot 3 Label 12 Postal service technologies – Postal logistics, industry systems and process and operational activities (e.g. sorting and delivery) as well as expert advice in this area to non-specialists.
Lot 3 Label 13 Evolution and deployment of device technologies – Monitoring or actively driving technology evolution in communications devices (both network and end-user), in developing technology prototypes and assessing performance/functionality benefits. The scope includes, but is not limited to, technologies that either improve performance in devices or facilitate the delivery of end-to-end services. Areas of interest include techniques for improving the performance of networked systems (including interference mitigation), support services for older and disabled people, such as text-to-speech services, multimedia codecs and broadcast transmission standards.
Lot 3 Label 14 General and interdisciplinary – Cross-cutting communication technologies and product/system functionality as well as expert advice on this to non-specialists. In particular, the impact of technology evolution and deployment across multiple industry sectors and the delivery of services across multiple platforms to a variety of devices.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Please refer to tender documentation.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://ofcom.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please refer to tender documentation.
Minimum level(s) of standards possibly required: Please refer to tender documentation.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please refer to tender documentation.
Minimum level(s) of standards possibly required:
Please refer to tender documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

The PQQ refernce is PQQ 26/2012. The ITT reference will be ITT 26/2012.
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

3.1.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Date: 3.1.2013 – 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Ofcom will incorporate a standstill period of at least ten days between the communication of the award decision to tenderers and entering into a contract with the successful tenerer(s). Tenderers wishing to obtain further debriefing a minimum of three working days before the end of the standstill period must request it within two working days of the award decision being communicated to them. This should be requested from the contact point indicated in section I.1.
Where issues regarding the award cannot be resolved between Ofcom and the tenderer, the Public Contracts Regulations 2006 allow for appeals to be brought before the High Court of England and Wales. Any such appeal must be brought promptly and in any event within three months.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:27.11.2012