Contact Centre as a Service and Unified Communications as a Service – Wolverhampton

Contact Centre as a Service and Unified Communications as a Service – Wolverhampton

This will include the technology, equipment and solutions that may be required in the delivery of the Primary Services.

City of Wolverhampton College Contact Centre as a Service (CCaaS) and Unified Communications as a Service (UCaaS)

Contract summary

 

Industry

  • Telephone connections – 32551100
  • Telephone network maintenance services – 50334110
  • IP telephone services – 64215000

Location of contract

WV14 6BT

Value of contract

£90,000

Procurement reference

082d8da2-de06-4b60-9272-8a0a3d9a02e7

Published date

12 August 2022

Closing date

22 August 2022

Closing time

12pm

Contract start date

1 November 2022

Contract end date

31 October 2025

Contract type

Supply contract

Procedure type

Open procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

 

Description

City of Wolverhampton College is looking for services for the following Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS). Unified communications products and related services that integrate several messaging and/or voice/video/data applications together and present user access (including reporting aspects) of such tools via a common interface.
This will include the technology, equipment and solutions that may be required in the delivery of the Primary Services, including but not limited to:
design, survey, build, management, support and maintenance services, access realtime and non-real time communication services, fixed and/or mobile voice services, email and messaging, paging, alerts, collaboration tools and integration services and training.

To access this competition:

Registered:
Login to https://suppliers.multiquote.com and view the opportunity CA10964.

Not registered:
Visit https://suppliers.multiquote.com then register and quote CA10964 as the reason for registration.

Any queries please contact MultiQuote on 0151 482 9230.

 

How to apply

 

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Contact name

Amrit Dass

Address

Wellington Road Campus
Wellington Road
Wolverhampton
WV14 6BT
England

Telephone

0151 482 9230

Email

support@multiquote.com

Website

https://suppliers.multiquote.com