Contract for Drop and Collect COVID-19 Test Service – Birmingham

Contract for Drop and Collect COVID-19 Test Service – Birmingham

The council wishes to establish a contract with up to three service providers for the provision of a PCR/LFD Drop and Collect COVID-19 Test Service.

Operation Eagle – PCR/LFD Drop and Collect Test Service

Contract summary



    • Technical testing, analysis and consultancy services – 71600000
    • Technical testing services – 71632000
    • Project management consultancy services – 72224000

Location of contract

B4 7WB

Value of contract


Procurement reference


Published date

30 April 2021

Closing date

17 May 2021

Closing time


Contract start date

14 June 2021

Contract end date

2 January 2022

Contract type

Service contract

Procedure type

Open procedure (OJEU)

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




The Council wishes to establish a Contract with up to three service providers for the provision of a PCR/LFD Drop and Collect COVID-19 Test Service.

Management and coordination of ground teams for outreach – taking home test kits and / or associated information to residents in areas of high incidence. Where tests are being distributed this would include collecting these tests and returning them to the hub for processing within time constraints to ensure viability of tests.

The services include the following:
– Territory Management and Citizen Engagement
o Using postcodes provided by the Council, target at least 250 residences per five-person team per day and seek to maximise resident engagement in testing.
o Review target areas regularly with the Council to refine and identify addresses to prioritise.
o Provide kits for everyone who is in the household at the time. Residents will need to register the kits online.
o Standard operating times are 10:00 to 18:00, ensuring the kits get back to the drop off point by 19:00, but this may be varied by agreement.
o Avoid clinical risk of exposure to the virus at all times for staff and residents through rigorous approach in accordance with SOPs.

– Equipment
o Standard PPE to be supplied by the Provider including visors, gloves, masks, social distance messaging armbands all used in accordance with enclosed SOP.
o Provide Staff ID cards and brand in conjunction with the Council along with logo and any supporting contact information agreed to produce ID for each team member.
o The Council will provide branded high vis jackets.

– Project Management
o Management approach to enable objective to be achieved in accordance with this specification.
o Reporting required – cumulative/daily tracker showing households approached, actual engagements, tests delivered and collected, key reasons for refusal of tests, any issues with failed tests, qualitative feedback from residents.

– Communication and Support
o The Council to provide a helpline number for resident enquiries and update the Council website regarding the programme and deployment of PFS officers.
o Provider to request from the Council if their staff need any additional info / messaging in addition to the DHSC standard doorstep SOP.

– DHSC Door to Door SOPs
o Comply with the following DHSC Door to Door SOPs

A contract will be awarded to up to a maximum of three of the top ranked successful tenderers.

The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access and submit your details to register. You will then be sent details on how to log on which will enable you t…


More information


Additional text
If you are interested in tendering please click on the following link to access Birmingham City Council’s tender Portal.

Delivery Notes


Is a Recurrent Procurement Type? : No


How to apply


Follow the instructions given in the description or the more information section.


About the buyer


Contact name

Dean Billingham


10 Woodcock Street
West Midlands
B4 7WB
United Kingdom


0121 303 0018