Corporate Services Transformation Programme London

Corporate Services Transformation Programme London

The Core Requirements include HR, finance, IM&T and property and facilities maintenance. In particular the Trust is seeking the provision of the following: HR: recruitment; payroll; temporary staffing; resourcing; workforce information services. Finance: accounts payable; accounts receivable; debt control; operational procurement.

United Kingdom-London: Human resources management consultancy services

2014/S 115-203083

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Central London Community Healthcare NHS Trust
7th Floor 64 Victoria Street
Contact point(s): Central London Community Healthcare NHS Trust
For the attention of: Philip Hamberger
SW1E 6QP London
UNITED KINGDOM
E-mail: philip.hamberger@clch.nhs.uk

Internet address(es):

General address of the contracting authority: www.clch.nhs.uk

Address of the buyer profile: www.clch.nhs.uk

Electronic access to information: http://suppliers.multiquote.com

Electronic submission of tenders and requests to participate: http://suppliers.multiquote.com

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Corporate Services Strategic Partnership.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 14: Building-cleaning services and property management services
Main site or location of works, place of delivery or of performance: Central London.

NUTS code UKI

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Central London Community Healthcare NHS Trust (the “Trust”) is undertaking a transformation project across the Trust. As part of the transformation project the Trust is looking to engage a strategic partner to work with it on the transformation programme for its corporate support services. The Trust’s objectives are to: simplify; streamline and automate internal processes as much as possible; develop a value adding, business focused support service with greater clarity and agreement of expectations; provide an ‘enabled service’ powered by technology; adopt an organisational model that is more responsive and adaptable to the changing needs of the Trust; be proactive across all spheres of influence. The Trust wishes to engage a strategic partner who will from the outset deliver a set of, primarily, transactional services (this is referred to as phase one in the Trust’s Information Memorandum) (the “Core Requirements”). The Core Requirements include HR, finance, IM&T and propertyand& facilities maintenance. In particular the Trust is seeking the provision of the following: HR: recruitment; payroll; temporary staffing; resourcing; workforce information services. Finance: accounts payable; accounts receivable; debt control; operational procurement; financial systems and support; and business informatics report production services. IM&T: delivery management; infrastructure; software development; user application support and development; business systems training; service desk; application and data processing services. The strategic partner may also be required to manage the Trust’s approximate GBP 21 million capital IT investment over a 5 year period. Property & facilities maintenance: disposals and acquisitions; facilities services and management; estates and facilities managers and support officers; energy monitoring and management; management of capital works and backlog maintenance; statutory compliance monitoring; and health and safety monitoring services. The Trust is looking for a strategic partner who can deliver opportunities for improvements and benefits from automation and economies of scale in the provision of the Core Requirements.
The Trust is proposing to structure the contract so as to provide for the opportunity (at the Trust’s discretion) to increase the scope of services beyond the Core Requirements provided by the strategic partner where the Trust considers that the strategic partner can offer tactical and strategic elements of its corporate function. These areas would include patient administration services; project and programme management; and supporting growth of the Trust’s work.
The Trust also anticipates providing, within the contract, for the possibility (at its discretion) to include the following activities within the scope: insight function; strategy and business planning; communications; contracts and commercialisation; employee health. Please note: the Trust has produced an Information Memorandum which sets out in further detail its ambitions and vision for the strategic partner and this should be read by all interested operators. This Information Memorandum is available from the e-tendering portal the details of which are in Section I.1.The Trust is proposing to let a 7 year contract with an option (at the discretion of the Trust) to extend for a further 3 years. Due to the nature of the proposed contract including the option to extend and the possibility of increased scopes coupled with the Trust’s ambitious growth plans the Trust has provided a range for the anticipated contract value of between GBP 81 million and GBP 289 million.

II.1.6)Common procurement vocabulary (CPV)

79414000794180008510000048814200796000009800000048400000732000007500000070330000452000007000000071000000,73100000905000007940000080000000485000006600000090000000480000007200000032400000642000008532100098300000,79000000909000007941110030200000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Range between 81 000 000 and 289 000 000.
Estimated value excluding VAT: 289 000 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: Option to extend contract for a further 3 years.
Provisional timetable for recourse to these options:
in months: 84 (from the award of the contract)

II.2.3)Information about renewals

This contract is subject to renewal: yes

II.3)Duration of the contract or time limit for completion

Starting 8.5.2015. Completion 7.5.2022

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

The Contracting Authority reserves the right to require deposits, guarantees, bonds, or other appropriate forms of security. Requirements will be set out in the tender documents.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details will be set out in the Invitation To Participate in Dialogue and associated documentation including the proposed contractual documentation.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Expressions of interest (through submission of a completed PQQ) in response to this contract notice may be submitted by a single bidder or a consortium. The Contracting Authority reserves the right to require groupings of contractors to take a particular legal form or to require a single contractor to take primary liability or to require that each party undertakes joint and several liability.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: As specified in the tender documents
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: In accordance with Articles 45 to 50 of Directive 2004/18/EC and Regulations 23 to 25 of the Public Contracts Regulations 2006 and as set out in the pre-qualification questionnaire available from the e-tendering portal referred to in Section I.1

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: In accordance with Article 47 of Directive 2004/18/EC and Regulation 24 of the Public Contracts Regulations 2006 and as set out in further detail in the prequalification questionnaire available from the e-tendering portal referred to in section I.1
Minimum level(s) of standards possibly required: operators are amongst other matters, required to meet minimum turnover and balance sheet net worth thresholds, a current ratio test, a profit and loss test, and carry certain minimum levels of insurance as specified in the pre-qualification questionnaire.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
In accordance with Articles 48 to 50 of Directive 2004/18/EC and Regulation 25 of the Public Contracts Regulations 2006 and as set out in the pre-qualification questionnaire that is available from the e-tendering portal referred to in section 1.I.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

competitive dialogue

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 5
Objective criteria for choosing the limited number of candidates: The number of operators who will be invited to participate in dialogue will be limited to those that meet the pre-qualification requirements specified in the documentation and those operators tied for 5th.It is envisaged that a maximum of five (5) Applicants will be Invited to Participate in Dialogue. Those Tenderers will be selected on the basis of the top 5 ranked Applicants (and any tied for 5th) after the PQQ Stage who have:i. passed all pass/fail elements of the PQQ;ii. achieved the minimum pass mark on scored questions carrying a minimum threshold; iii. achieved an overall PQQ score of not less than 60 %; andiv. not otherwise been disqualified.
Where fewer than 5 Applicants meet the selection criteria, only those meeting that criteria shall be invited to participate in dialogue.

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

CA2685

IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2014/S 101-176855 of 27.5.2014

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

28.7.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

II.3) Duration of the contract or time limit for completion: 120 months from the commencement date.

Further background information about the Trust, its area and its transformation project is contained within the Information Memorandum, pre-qualification questionnaire and the market engagement power point presentation. These documents are available with all other pre-qualification documents from the e-tendering portal referred to in Section I.1. Please note the Trust held a market engagement event on June 9th which was advertised in the Prior Information Notice referred to in Section IV.3.2. The materials from this event are available from the e-tendering portal referred to in Section I.1.

Note that the pre-qualification questionnaire, Information Memorandum and market engagement power point presentation contain important background and contextual information. The Trust reserves the right to amend, add to or withdraw all, or any part of, any tender document at any time during the tender exercise or abandon this tender exercise and consider alternative procurement options without any liability to operators or prospective bidders. To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the e-tendering portal referred to in Section I.1.VI.4.2) Lodging of appeals Precise information on deadline(s) for lodging appeals: Appeals must be lodged in accordance with Regulations 47D to 47P of the Public Contract Regulations 2006, as amended by The Public Contracts (Amendment) Regulations 2009. III.3.2) Staff responsible for the execution of the service Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Royal Courts of Justice
Strand
WC2A 2LL London
UNITED KINGDOM

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

13.6.2014