Crisis Communications Call Off Contract

Crisis Communications Call Off Contract

The Office for Nuclear Regulation requires a 3 year crisis communications call off contract.

Contract summary


  • Crisis management services – 79430000

Location of contract

Any region

Value of contract


Published date

08 August 2019

Closing date

05 September 2019

Contract start date

21 October 2019

Contract end date

21 October 2022

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




The Office for Nuclear Regulation (ONR) requires a 3 year call off contract, with a review and break point at the end of each year, with an experienced and high quality strategic communications agency, with experience in crisis communications. The contract is to provide senior-level strategic crisis communications advice and support around any potential significant reputational issues on an ‘as needed basis’ by ONR.

A key driver for this contract is to assist ONR in maintaining focus on its core purposes during a time of heightened scrutiny in order to continue to deliver efficient and effective regulation of the nuclear industry, holding it to account on behalf of the public.

In the event of ONR being faced with a major issue, which has the potential to significantly damage the organisation’s reputation and require additional resources to respond, the contractor will be able to supply expert strategic crisis communication advice and support. They will be there to guide and assist the senior leadership team’s response and help them to make timely, clear and effective strategic decisions based on insight and experience of crisis communications.

The contractor would be required to supply their expert strategic crisis communications services 24/7 on an ‘as needed basis’ by ONR. This will allow ONR to respond quickly and effectively during a major issue.


About the buyer

Contact name

Gary Owens


Building 4 Redgrave Court


0203 028 0795



Other information


Interested suppliers will be required to register their details on HSE’s e-procurement portal in order to gain access to the documentation and to respond to the opportunity. Registration is free of charge, and can be accessed at the following link:

Opportunities are listed alphabetically by title within the portal and the tender reference for this opportunity is ONR/T516


How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.