CRM Regulatory System Upgrade
The Care Council for Wales is looking to upgrade our current Regulatory ICT system and its online portal to bring it in-line with advances in technology.
United Kingdom-Cardiff: Software package and information systems
Section I: Contracting authority
I.1)Name and addresses
South Gate House, Wood Street
Contact person: Bethan Roberts
Telephone: +44 2920780609
NUTS code: UKL22
Address of the buyer profile: http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0289
I.4)Type of the contracting authority
Section II: Object
Upgrade of CRM Regulatory System.
II.1.2)Main CPV code
II.1.3)Type of contract
The Care Council for Wales is looking to upgrade our current Regulatory ICT system and its online portal to bring it inline with advances in technology and broaden the scope to the use of the wider remit when we transition into Social Care Wales in April 2016.
We are looking for a solution to maximise the investment in the current CRM, upgrading the efficiency and effectiveness of the existing infrastructure.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Care Council for Wales’ main office in Cardiff city centre and Supplier’s office.
II.2.4)Description of the procurement:
The technical, training and support expertise required, as well as the high profile and critical nature of the work and tight time-scales, make this a demanding commission.
The project will be carried out by competitive dialogue tender in a three-phased approach. The timetable for the project is contained in the contract notice.
The Care Council wishes to procure a single Supplier with the expertise, experience and capacity to provide the upgrade within time-scales and budget to go-live in April 2018. This means either 1 organisation that has the range of expertise in house or an organisation with considerable expertise in house and sub-contracting with key partners.
Please see the attached contract notice for further information and detail of the procurement process and Care Council Requirements.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The contract includes initial system upgrade which will go-live in April 2018. A support and maintenance contract will run for an further five (5) years.
The support and maintenance contract may be extended up to an additional two (2) year period.
Additional budget will be made available for the support and maintenance contract.
II.2.9)Information about the limits on the number of candidates to be invited
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about electronic workflows
Note: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site athttp://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=55662
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available athttp://www.sell2wales.gov.wales/sitehelp/help_guides.aspx
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
(WA Ref: 55662).
South Gate House, Wood Street
Telephone: +44 3003033444Internet address:www.ccwales.org.uk
VI.5)Date of dispatch of this notice: