CRM Support and Development Contract – Warwick

CRM Support and Development Contract – Warwick

To procure technical support for – and development of – Warwick Manufacturing Group’s Customer Relationship Manager MS Dynamics platform, including app roll-out.

WMG CRM Support and Development

Contract summary

 

Industry

  • IT services: consulting, software development, Internet and support – 72000000

Location of contract

CV4 7AL

Value of contract

£65,000 to £70,000

Procurement reference

DM-08-21-WMG-CRM-CG

Published date

4 August 2021

Closing date

25 August 2021

Closing time

12pm

Contract start date

8 September 2021

Contract end date

8 September 2024

Contract type

Service contract

Procedure type

Open (non-OJEU)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

 

Description

 

The University of Warwick has a requirement to procure technical support for – and development of – Warwick Manufacturing Group’s (WMG) Customer Relationship Manager (CRM) MS Dynamics platform, including app roll-out; security roles; user onboarding; continuous improvement; report development; GDPR compliance; integration with WMG website (via MS Dynamics Portal); email marketing integration; functional development; data updating procedures; Power App configuration and ongoing managed service support.

Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure.

The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

 

More information

 

Links
Additional text
Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure.

The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

Is a Recurrent Procurement Type? : No

 

How to apply

 

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Contact name

Juliette Daniel

Address

Main campus
Coventry
Coventry
CV4 7AL
United Kingdom

Telephone

+ 44 2476150911

Email

J.Daniel.1@warwick.ac.uk