Cumbria Healthwatch and Advocacy Services Contract
Lot 1: IMCA/Healthwatch/Care Act Advocacy/NHS Complaints — the primary role of the services shall be to meet all statutory requirements for Cumbria County Council for the provision of professional independent advocacy under the terms of the Care Act 2014.
United Kingdom-Carlisle: Health and social work services
2020/S 244-605930
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
Postal address: Cumbria House, 107-117 Botchergate
Town: Carlisle
NUTS code: UKD1 Cumbria
Postal code: CA1 1RD
Country: United Kingdom
Contact person: Mrs Corrina McCleary Hill
E-mail: corrina.mccleary-hill@cumbria.gov.uk
Telephone: +44 1228221039
Internet address(es):
Main address: http://www.cumbria.gov.uk/
Address of the buyer profile: http://www.cumbria.gov.uk/
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
Advocacy Services — Lot 1: IMCA/Healthwatch/Care Act Advocacy/NHS Complaints; Lot 2: Independent Mental Health Act Advocacy
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
Lot 1: IMCA/Healthwatch/Care Act Advocacy/NHS Complaints — the primary role of the services shall be to meet all statutory requirements for Cumbria County Council for the provision of professional independent advocacy under the terms of the Care Act 2014, the Health and Social Care Act 2012, and the Mental Capacity Act 2005, (as amended by the Mental Health Act 2007 and within the guidelines set out in the Mental Capacity Act 2005 Code of Practice and the Deprivation of Liberty Safeguards supplement to the Code of Practice.)
The services will operate across all categories of need, including adults with learning disabilities, dementia, mental health needs, acquired brain injury, physical and sensory impairment and young people in transition to adult services.
II.1.6)Information about lots
II.2.1)Title:
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
Lot 1: IMCA/Healthwatch/Care Act Advocacy/NHS Complaints — the primary role of the services shall be to meet all statutory requirements for Cumbria County Council for the provision of professional independent advocacy under the terms of the Care Act 2014, the Health and Social Care Act 2012, and the Mental Capacity Act 2005, (as amended by the Mental Health Act 2007 and within the guidelines set out in the Mental Capacity Act 2005 Code of Practice and the Deprivation of Liberty Safeguards supplement to the Code of Practice.)
The services will operate across all categories of need, including adults with learning disabilities, dementia, mental health needs, acquired brain injury, physical and sensory impairment and young people in transition to adult services.
Lot 2: Independent Mental Health Act Advocacy — IMHA services were introduced to safeguard the rights of people detained under the Mental Health Act (referred to as ‘qualifying patients’). IMHA services aim to enable people to understand their rights and safeguards under the Mental Health Act, and to participate in decisions about their care and treatment.
An Independent Mental Health Advocate is a statutory role, with specific responsibilities which include:
— supporting qualifying patients to access information and to better understand what is happening to them;
— supporting qualifying patients to explore options and to engage with decision-making about their care and treatment;
— supporting qualifying patients to articulate their own views;
— speaking on the qualifying patient’s behalf, as instructed by them, and representing them when requested;
— accessing records relating to the qualifying patient’s detention, treatment or after-care;
— providing non-instructed advocacy to qualifying patients who cannot clearly instruct their advocate or lack capacity to make specific decisions.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Current contract ends 31 March 2021.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
II.2.1)Title:
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
Lot 2: Independent Mental Health Act Advocacy — IMHA services were introduced to safeguard the rights of people detained under the Mental Health Act (referred to as ‘qualifying patients’). IMHA services aim to enable people to understand their rights and safeguards under the Mental Health Act, and to participate in decisions about their care and treatment.
An Independent Mental Health Advocate is a statutory role, with specific responsibilities which include:
— supporting qualifying patients to access information and to better understand what is happening to them;
— supporting qualifying patients to explore options and to engage with decision-making about their care and treatment;
— supporting qualifying patients to articulate their own views;
— speaking on the qualifying patient’s behalf, as instructed by them, and representing them when requested;
— accessing records relating to the qualifying patient’s detention, treatment or after-care;
— providing non-instructed advocacy to qualifying patients who cannot clearly instruct their advocate or lack capacity to make specific decisions.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Current contract ends 31 March 2021.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.4.1)Review body
Postal address: The Strand
Town: London
Postal code: WC2A 2LL
Country: United Kingdom
Internet address: www.gov.uk
VI.5)Date of dispatch of this notice: