Customer Data Services Tender

Customer Data Services Tender

Lot 1: will be for data; Lot 2: will be for trace tool.

United Kingdom-Coventry: Business services: law, marketing, consulting, recruitment, printing and security

2019/S 197-479978

Contract notice – utilities

Services

Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses

Severn Trent Water Ltd
Severn Trent Centre, 2 St John’s Street
Coventry
CV1 2LZ
United Kingdom
E-mail: amarjit.chauhan@severntrent.co.uk
NUTS code: UK
Internet address(es):Main address: http://severntrent.bravosolution.co.uk/web/login.html

I.1)Name and addresses

Hafren Dyfrdwy Limited (HD)
03527628
Packsaddle Wrexham Road, Rhostyllen
Wrexham
United Kingdom
E-mail: amarjit.chauhan@severntrent.co.uk
NUTS code: UK
Internet address(es):Main address: http://severntrent.bravosolutions.co.uk

I.2)Information about joint procurement

The contract involves joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://severntrent.bravosolution.co.uk/web/login.html
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://severntrent.bravosolution.co.uk/web/login.html
Tenders or requests to participate must be submitted to the abovementioned address

I.6)Main activity

Other activity: Sewerage removal and treatment

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Customer Data Services

II.1.2)Main CPV code

79000000

II.1.3)Type of contract

Services

II.1.4)Short description:

Each of STW (Severn Trent Water), HD (Hafren Dyfrdwy Ltd) wish to award contract agreements for the provision of customer data services. These will be split across 2 lots.

Lot 1: will be for data;

Lot 2: will be for trace tool.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description

II.2.1)Title:

Customer Data Services

Lot No: 1

II.2.2)Additional CPV code(s)

79000000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

STW and HD require the provision of customer data for the purposes of debt collection, such as identifying property occupiers and tracing and locating debtors.

Lot 1: Data — electronic transmission of fixed, developed and ad-hoc data requirements.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Extension options of up o 24 months in total. Further details set out in the procurement documents.

II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Customer Data Services

Lot No: 2

II.2.2)Additional CPV code(s)

79000000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

STW and HD require the provision of customer data for the purposes of debt collection, such as identifying property occupiers and tracing and locating debtors.

Lot 2: A trace tool whereby the STW and HD can access and interrogate a database.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Extension options of up to 24 months in total. Further details set out in the procurement.

II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.4)Objective rules and criteria for participation
III.1.5)Information about reserved contracts

III.1.6)Deposits and guarantees required:

As stated in the procurement documents.

III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

N/a

III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

As stated in the procurement documents.

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

Execution of the service is reserved to a particular profession

III.2.2)Contract performance conditions:

As stated in the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Negotiated procedure with prior call for competition
IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 08/11/2019
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 12 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Expressions of interest should be notified via Bravo on or before 8.11.2019 with completed PQQ documents. Applicants should refer to the instructions to participants for the timetable responding to the pre-qualification questionnaire. There is no guarantee that a candidate will be invited to tender. STW and HD are not bound to enter into contracts with any party. There is no contractual right (express or implied) which arises from this notice or the procurement process.

STW and HD may terminate this the procurement process at any time. Response to this notice, the submission of a response to the PQQ, submission of tenders and/or participation in the procurement process is at the candidates own cost and expense.

VI.4)Procedures for review

VI.4.1)Review body

Severn Trent Water
2 St John’s Street
Coventry
CV1 2LZ
United Kingdom
E-mail: amarjit.chauhan@severntrent.co.ukInternet address: http://severntrent.bravosolution.co.uk/web/login.html
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

STW and HD will incorporate a ten (10) calendar day with the Utilities Contracts Regulations 2016. The Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed or at risk or harm to take action in the High Court of England and Wales.

VI.4.4)Service from which information about the review procedure may be obtained

Severn Trent Water
2 St Johns Street
Coventry
CV1 2LZ
United Kingdom
E-mail: amarjit.chauhan@severntrent.co.ukInternet address: http://severntrent.bravosolution.co.uk/web/login.html

VI.5)Date of dispatch of this notice:

09/10/2019