Customer Insight Programme Contract

Customer Insight Programme Contract

To scope a clear, coherent customer insight programme that helps us to realise the UK Visas and Immigration vision.

RM2398 SB-228 Provision of Customer Insight Programme Contract

Reference number: RM2398 SB-228

Deadline date:18/09/2013

This deadline is for… The Request for Information Response Date. Please see ‘How to apply instructions to suppliers’ for more information.

Contract value:£0 – £0

Location where the contract is to be carried out: United Kingdom

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? Yes

Name of the buying organisation: Government Procurement Service on behalf of Home Office

 

Description of the contract

To scope a clear, coherent customer insight programme that helps us to realise the UK Visas and Immigration vision. Please see attached document for full description.

 

Classification of the contract

79310000 Market research services

73300000 Design and execution of research and development

73200000 Research and development consultancy services

73210000 Research consultancy services

79400000 Business and management consultancy and related services

 

Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 2 Months

 

Who to contact

Contact name Tiffany Morgan

Organisation name Government Procurement Service

Address Room 2Y92 Concept House, Cardiff Road, Newport, Gwent, NP10 8QQ

Telephone 01633 811600

Extension number:

Fax

How to apply

To participate in any possible future procurement which results from this RFI, Potential Providers must first be registered on the Government Procurement Service e-Sourcing Suite. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link ‘Register for GPS eSourcing’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so at the Invitation to Tender stage. Full instructions for registration and use of the system can be found at http://gps.cabinetoffice.gov.uk/i-am-supplier/respond-tender Once you have registered on the e-Sourcing Suite, you will need to express and interest for the RM2398 SB-228 Provision of Customer Insight Programme Contract This is done by emailing ExpressionOfInterest@gps.gsi.gov.uk. Your email must clearly state: • the name of this procurement RM2398 SB-228 Provision of Customer Insight Programme Contract and the RM2398. • the name of the registered supplier; and • the name and contact details for the registered individual sending the email. Government Procurement Service will then process this email and assign your organisation to the opportunity. The registered user will receive a notification email to alert them once this has been done. The Invitation to Tender will be issued by close of play on Thursday5th September 2013 and therefore suppliers can register on the e-Sourcing Suite between the issue date of this Contracts Finder advert and the deadline date. The deadline date for submission of proposals will be Wednesday 18th September 2013, 12:00PM GMT It is advised however that Potential Providers register as soon as practically possible in order to receive the Invitation to Tender and have a sufficient amount of time to respond. For technical assistance on use of the e-Sourcing Suite please contact the Helpdesk: Freephone: 0345 010 3503 Email: supplier@gps.gsi.gov.uk