Customer Landscape and Segmentation Contract

Customer Landscape and Segmentation Contract

[Value: £0.0 – £19500.0 | Location: United Kingdom | Deadline Date: Tue, 24 Jan 2012 00:00:00 GMT | Description: MyCSP (MyCivilServicePensions, DWP) have a requirement to appoint a supplier who can conduct Member Landscape and Segmentation exercises on it’s 1.5 million MyCSP members

Reference number: RM936

Deadline date: 24/01/2012

This deadline is for… Registration of suppliers on website being used for the procurement, under the category described in the ‘How to apply instructions to suppliers’ field within this advertisement.

Contract value: £0 – £19,500

Location where the contract is to be carried out: United KingdomEither Liverpool, Newcastle or London

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: Government Procurement Service


Description of the contract

MyCSP (MyCivilServicePensions, DWP) have a requirement to appoint a supplier who can conduct Member Landscape and Segmentaion exercises on it’s 1.5 million MyCSP members. The requirement includes the following that the supplier will be requested to provide: • an illustation of the demographic landscape of the current members of the Principle Civil Service Pension Scheme (PSCPS); and • An analytical presentation and illustration of the PSCPS membership that shall include but not limited to: o Attitudes to communication channel preferences and media; o Lifestyles, attitudes, retirement expectations and later life planning; and o Access to, use of and attitudes towards financial services, advice and pensions. MyCSP would also require the appointed supplier to provide analytical support around interpretation of results.




Classification of the contract

79311000 Survey services

79311300 Survey analysis services

71620000 Analysis services

79342310 Customer survey services

79310000 Market research services


Additional information

Contract type: Services – 10

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Lowest price

Estimated length of contract: 2 Months


Who to contact

Contact name Sheryl Crosby

Address 9th Floor, The Capital, Old Hall Street, Liverpool, L3 9PP

Telephone 0345 410 2222

Extension number:



How to apply

Government Procurement Service is utilising the Dynamic Marketplace to conduct this procurement. Companies interested in this opportunity are required to register on the site before close of play Tuesday, 24 January 2012. The website can be accessed via the following link: Please ensure that you download the ‘Supplier Guidance’ document (available on the website) which will aid you through the registration process. Once registered, please ensure that you have selected the following category so that the procurement documentation can be sent to you on Wednesday, 25 January 2012 when issued: Professional Services Other > Operational Services > Research > Market Research Mail Surveys