Customer Relationship Management System Contract

Customer Relationship Management System Contract

Wirral Council is inviting submissions to assess the market in support of a potential procurement for a Customer Relationship Management (CRM) system or similar solution offering CRM functionality.

Opportunity Id

DN107289
Title
Customer relationship management system
Categories
270000 – Information Communication Technology
Description

As part of this SMT exercise Wirral Council is inviting submissions to assess the market in support of a potential procurement for a Customer Relationship Management (CRM) system or similar solution offering CRM functionality.

CONTRACTS DATE ARE NON APILABLE TO BE CONFIRMED.

Please note due to the Christmas break/ shut down, no questions will be answered between 23rd Dec 2015 and 4th Jan 2016

Region(s) of supply
UNITED KINGDOM
Estimated value
N/A
Keywords
Customer insight, Customer interface, CRM, Self-service , Integration, Customer account

Key dates

Estimated contract dates

Start date
15/06/2016
End date
01/04/2017

Expression of interest window

From 18/12/2015 15:00 to 15/01/2016 12:00

Express an interest online

Contact details

Buyer
Wirral Borough Council
Contact
Rebecca Boulger
Telephone
0151 666 3516
Address
Old Market House, 4th Floor, West Wing
Birkenhead
Merseyside
CH41 5AL