Customer Relationship Management Tender Hertfordshire
The supply and implementation of a new customer relationship management system.
United Kingdom-Hatfield: Customer Relation Management software package
Section I: Contracting authority
I.1)Name and addresses
Postal address: MacLaurin Building, 4 Bishops Square
Town: Hatfield, Hertfordshire
NUTS code: UKH23
Postal code: AL10 8NE
Country: United Kingdom
Contact person: Procurement Department
Telephone: +44 1707284091
Address of the buyer profile: https://in-tendhost.co.uk/universityofhertfordshire
I.4)Type of the contracting authority
Section II: Object
Customer Relationship Management System — 2019
II.1.2)Main CPV code
II.1.3)Type of contract
The supply and implementation of a new customer relationship management (CRM) system for the University of Hertfordshire.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
University of Hertfordshire, Hatfield, Hertfordshire, UNITED KINGDOM.
II.2.4)Description of the procurement:
The supply, installation and management of a new CRM system for the University.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Contract shall be for an initial 3-year period. 2 x 1 year annual contractual and maintenance renewals are possible.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
Please go to the University’s eTendering website — https://in-tendhost.co.uk/universityofhertfordshire. You should then click on the current tenders link where you can view the project details, and, if the project is of further interest, express an interest and register your organisation with our e-tendering system. Once your registration has been accepted, and you have received your login details by email, you can login to view the full tender documentation by clicking on the My Tenders link. Please note: if you have already registered on the University of Hertfordshire eTendering portal there is no need to re-register. Simply login using your existing details. An e-mail to the buying organisation requesting inclusion is not acceptable.
Country: United Kingdom
VI.5)Date of dispatch of this notice: