Customer Research Tender
We require an accredited supplier who must have experience of all three of the following: Social Customer/Social Consumer Research; Commercial Net Promoter Score Research; Researching Minority and Vulnerable Audiences.
United Kingdom-Bath: Research services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Curo Group (Albion) Ltd
The Maltings, River Place
Contact point(s): Procurement
For the attention of: Sarah Tovey
Telephone: +44 1225366000
General address of the contracting authority: http://www.curo-group.co.uk
Address of the buyer profile: https://in-tendhost.co.uk/curo/aspx/Home
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
NUTS code UKK12
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
We require an accredited supplier who must have experience of all three of the following:
— Social Customer/Social Consumer Research;
— Commercial Net Promoter Score Research;
— Researching Minority and Vulnerable Audiences.
We anticipate partnering with a supplier for a period of 3 years but the initial contract will be let for a period of 12 months with the option for annual extensions.
Curo is tendering for the provision of the above requirement. The closing date for receipt of your expression of interest is given in the box below entitled — Date documents can be requested until.
Important information: This tender is being conducted through the Curo supplier portal and all documentation is only available via this portal.
Once you have registered and expressed interest in the project, all applicable documents are normally published to the secure area within 24 hours (via clicking on ‘My Tenders’). If after this time you have not received your e-mail advising the tender documents have been published to the secure area, then contact the Procurement Team by sending a message through the correspondence function. An e-mail will be sent to the ‘Publish E-mail’ address supplied at registration when the documents have been published. You will then be able to login to the secure area and download/view the tender documents.
Submissions must be made via the web site. All documents should be uploaded to the website, then be sure to press the Red button ‘Submit Return’ (You may need to scroll the screen down to see this button). You will then receive a receipt (print and retain a copy of this receipt and this is your confirmation of your submission). The tender status will then confirm your documents have been submitted.
System Guidance is available at:-https://in-tendhost.co.uk/curo/asp/onlinehelp.asp?help=helpoverview or via the In-tend Support Desk (number located in ‘Help’ section).
Please Note: Documents will be published automatically to the secure area on the e-tendering website following an expression of interest.
II.1.6)Common procurement vocabulary (CPV)
73110000, 73210000, 79315000, 73300000, 79310000
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2.1)Total quantity or scope:
Range: between 107 000 and 321 000 GBP
II.3)Duration of the contract or time limit for completion
Section III: Legal, economic, financial and technical information
III.3.2)Staff responsible for the execution of the service
Section IV: Procedure
IV.1.1)Type of procedure
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.5)Date of dispatch of this notice: