d/Deaf and Deafblind Communication Services Tender

d/Deaf and Deafblind Communication Services Tender

The council has set up a Framework for interpreting and communication services for people who are d/deaf and deafblind.

United Kingdom-Maidstone: Other community, social and personal services

2020/S 029-068868

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Kent County Council
Postal address: County Hall
Town: Maidstone
NUTS code: UKJ4
Postal code: ME14 1XQ
Country: United Kingdom
Contact person: Mrs Katherine Clark
E-mail: katherine.clark@kent.gov.uk
Telephone: +44 3000411290

Internet address(es):Main address: http://www.kent.gov.uk

Address of the buyer profile: http://www.kent.gov.uk

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: www.kentbusinessportal.org.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.kentbusinessportal.gov.uk

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Interpreting and Communication Services for People who are d/Deaf and Deafblind (February 2020)

Reference number: DN463312

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The Council has set up a framework for interpreting and communication services for people who are d/deaf and deafblind to allow the Council to buy communication services from a list of approved providers who meet a certain set of minimum standards. The framework commenced on 17.6.2019 and will run until 16.6.2023. The services to be commissioned under the framework will fall into one of the disciplines listed in this notice. Applicants may apply to join the framework within one of more of these disciplines (please download the invitation to tender for a list of the sub-lotting structure).

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots


Lots 1-10 As described in II.2.4)

Lot No: 1-10

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKJ4

II.2.4)Description of the procurement:

Lot 1: Face-to-face interpreting services (verbal);

Lot 2: Face-to-face interpreting services (non-verbal);

Lot 3: Transcription;

Lot 4: Lip speakers;

Lot 5: Speech to text reporters;

Lot 6: Deaf relay;

Lot 7: Translation;

Lot 8: Video interpreting services;

Lot 9: Other sign language interpreting from an international range of languages;

Lot 10: Trainee interpreters.

The partner organisations with access to the framework are as follows:

— Kent Police,

— Kent Fire and Rescue,

— KMPT (Kent and Medway Partnership Trust), and

— Dover District Council.

At any time during the term of the framework, any of the following public sector organisations may apply to gain access to the framework:

— Medway Council,

— any district Council Kent, as listed here,

— KCHFT (Kent Community Health Foundation Trust),

— NHS England (Kent and Medway) (AKA NHS Commissioning Board),

— Ashford Clinical Commissioning Group,

— Canterbury and Coastal Clinical Commissioning Group,

— Dartford, Gravesham and Swanley Clinical Commissioning Group,

— Swale Clinical Commissioning Group,

— West Kent Clinical Commissioning Group,

— South Kent Coast Clinical Commissioning Group, and

— Thanet Clinical Commissioning Group.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

End: 16/06/2023
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
In the case of framework agreements, provide justification for any duration exceeding 4 years:
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 09/03/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 09/03/2020
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Official name: Kent County Council
Town: Maidstone
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: