Data and Digital Services Framework

Data and Digital Services Framework

Resource augmentation – providing appropriately skilled resources to work collaboratively within multi party/multi disciplinary teams working to develop information management and governance excellence.

United Kingdom-Huntingdon: IT services: consulting, software development, Internet and support

2020/S 182-440953

Contract notice – utilities


Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses

Official name: Anglian Water Services Ltd
Postal address: Lancaster House, Lancaster Way
Town: Huntingdon
NUTS code: UKH12 Cambridgeshire CC
Postal code: PE29 7DU
Country: United Kingdom
Contact person: Kate Jordan
Internet address(es):Main address:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.6)Main activity


Section II: Object

II.1)Scope of the procurement


Data and Digital Services Framework


Reference number: PA 2019 0175

II.1.2)Main CPV code

72000000 IT services: consulting, software development, Internet and support

II.1.3)Type of contract


II.1.4)Short description:


This is a framework for a digital and data services framework, the scope can be broken down into 2 areas:

Resource augmentation – providing appropriately skilled resources to work collaboratively within multi party/multi disciplinary teams working to develop information management and governance excellence, innovative, advanced data driven models, algorithms, dashboards and visualisations and implement new business applications, services and associated processes as well as delivering changes to existing applications and associated infrastructure, using the skills and capabilities listed in II.2.4) below.

Thought Leadership within the areas identified in II.2.4) below.


II.1.5)Estimated total value

Value excluding VAT: 25 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)

72200000 Software programming and consultancy services
72300000 Data services

II.2.3)Place of performance

Main site or place of performance:

Huntington, Cambridgeshire.


II.2.4)Description of the procurement:


Anglian Water are procuring a data and digital services framework which encompasses broadly the following requirements:

1) Resource Augmentation: providing appropriately skilled resources to work collaboratively within multi party/multi-disciplinary teams working on areas such as:

Human centred design and design thinking (i.e. design sprints);

UX and UI design (including design pattern development);


Design and delivery of multi-experience solutions (i.e. mobile, PWA, conversational, immersive and wearables);

Devops and scrum agile management and delivery, Cloud, hybrid (on-prem-cloud) environments, big data cloud and hybrid infrastructures;

low code development platforms and citizen app development;

monitoring and analytics for digital products;

process and workflow automation;

product management and ownership — both data and digital;

API design, delivery and management;

product style delivery of application capabilities packaged as building blocks for app assembly using agile and develops techniques (i.e. microservice architectures using internal libraries or external marketplaces);

Crowdsourcing and crowd solving; Application development in a variety of modern coding languages;

automation and testing tools (security, testing, release management);

information governance frameworks (principles, guidelines, policies, processes, standards, roles and metrics);

data quality (especially automation of);

information security and risk management;

privacy, ethics and data protection guidance;

data and digital literacy including information academy and communities formation and co-ordination;

persistent memory servers;

logical data warehouse and data as a service architectures;

analytics and visualisation tooling e.g PowerBI;

augmented data management;

information management, search and discovery for all data types I.e. time-series, transactional, structured, unstructured, geospatial;

information strategy definition/data driven strategy development;

data and information architecture;

data Supply Chain;


data fabric;

graph database;

analytics and data sciences (including geospatial, IoT, stream and event analytics, structured and unstructured i.e. voice, image, content etc), NLP, conversational analytics, data modelling, meta and master data management, continuous intelligence;

AI and ML tooling and capability including commercial AI/ML;

explainable AI;

augmented analytics tooling and capability;

data and analytics organisational structure design;

curation of information as an asset;

data driven culture change and data storytelling;

data Ingestion tooling (e.g. Attunity);

2) thought leadership within the areas identified above.

The framework will consist of Tier 1 and Tier 2 suppliers, who can meet the requirements, however it should be noted that the skills which are highlighted within the scope of the framework documentation are given as examples of those areas which are currently identified, however it should be noted that given the nature of technology, these are fluid and will evolve throughout the life of the contract as technologies and thought leadership develops.

This is a framework agreement, and no guarantee of work or spend is or will be given, and will be used to support and enhance our in-house capabilities.


II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 24 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 96
This contract is subject to renewal: yes
Description of renewals:

This contract is a 48-month contract with the option to extend for a further 48 months — giving a total of 96 months.


II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 7

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
III.1.4)Objective rules and criteria for participation
III.1.5)Information about reserved contracts
III.1.6)Deposits and guarantees required:
III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Negotiated procedure with prior call for competition

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 6
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 19/10/2020
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Official name: Anglian Water Services
Town: Peterborough
Postal code: PE3 6WT
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: