Data Centre and Disaster Recovery Services

Data Centre and Disaster Recovery Services

The Authority seeks to identify a single supplier to provide its Data Centre and Disaster Recovery Services.
Current status. The London Borough of Croydon has a strategy of outsourcing its ICT management services to a third party ICT Service Provider and those contracts are also currently being re-procured with similar timelines to this contract

UK-Croydon: computer-related services

2012/S 229-377497

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

London Borough of Croydon
Commissioning & Procurement Team, 17th Floor, South Side, Park Lane, Taberner House
Contact point(s): Mrs Marsha Fisher
For the attention of: ICT Procurement Team
CR9 3JS Croydon
UNITED KINGDOM
Telephone: +44 2087605460
E-mail: ICT_Reprocurement@croydon.gov.uk

Internet address(es):

General address of the contracting authority: www.croydon.gov.uk

Address of the buyer profile: http://www.croydon.gov.uk/business/tenders/

Further information can be obtained from: London Tenders Portal
Internet address: www.londontenders.org

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: London Tenders Portal
Internet address: www.londontenders.org

Tenders or requests to participate must be sent to: London Tenders Portal
Internet address: www.londontenders.org

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

164/2012CRCS Provision of Data Centre and Disaster Recovery Services.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Within the United Kingdom.
NUTS code UKI22

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

The Authority seeks to identify a single supplier to provide its Data Centre and Disaster Recovery Services.
Current status.
The London Borough of Croydon has a strategy of outsourcing its ICT management services to a third party ICT Service Provider and those contracts are also currently being re-procured with similar timelines to this contract (OJEU reference 234153-2012). The main ICT Service Provider will retain responsibility for all aspects of the IT service delivery including management of this contract.
Data centre.
The purpose of the Data Centre Service is to provide a secure, resilient facility for hosting the Authority’s ICT Services to meet agreed service levels.
The Data Centre Service Provider will offer a basic level of infrastructure management (“intelligent hands”).
The overriding requirement is that the Data Centre infrastructure provided to the Authority for the provision of the Authority’s ICT Services shall be capable of providing:
— high availability services / minimised down time,
— high security (physical and ICT),
— maximum flexibility and scalability in size and throughput,
— rapid recovery from loss of service.
Disaster recovery.
The London Borough of Croydon also requires a Disaster Recovery Service to provide the necessary capacity to restore IT services for identified business critical systems within specific timescales following an invoked disaster. Once this is in place the Authority will continue with its recovery plan for the rest of the infrastructure.
It is possible that other contracting authorities including, but not necessarily limited to, the police, NHS and any other relevant bodies within the South Outer London geographical area may wish to be recipients of some or all of the services to be provided under or pursuant to the contract.
II.1.6)Common procurement vocabulary (CPV)

72500000, 72251000, 72300000, 72910000, 72212710, 72317000, 72313000, 72322000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The contract is expected to be for a seven (7) year period with an optional break (exercisable by the London Borough of Croydon) at four (4) years and an option to extend (also exercisable by the London Borough of Croydon) by a further two (2) years after the seventh year.
Estimated value excluding VAT:
Range: between 8 000 000 and 15 000 000 GBP
II.2.2)Information about options

Options: yes
Description of these options: Description of these options: Options to break and to extend, as described in section II.2.1.
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 84 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

A performance bond or parent company guarantee or other form of security acceptable to the London Borough of Croydon may be required depending upon the financial stability of the economic operator as set out in the contract documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

To be detailed in the contract documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Requests to participate will be accepted from groupings of economic operators (consortia). In the event of a successful consortium bid the London Borough of Croydon may specify that the consortium takes a particular legal form and/or require that a single consortium member takes primary liability or that each member undertakes joint and several liability irrespective of the legal form adopted. Where a subsidiary company is used the ultimate parent company may be required, depending on the organisation’s financial stability as set out in the contract documents, to provide a guarantee in respect of the performance of the contract by the subsidiary before acceptance.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The service provider may be required to participate actively in the achievement of social and/or environmental policy objectives.
Full details of any particular conditions will be set out in the Contract Documents.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: The economic operator and/or members of the Consortium in aggregate must meet the requirements set out in Regulation 23 of the Public Contracts Regulations 2006 (as amended).
The requirements are set out in the Qualification Questionnaire (PQQ).
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: The Authority will require evidence of economic and financial standing for the last 3 financial years, in respect of viability to perform the contract requirements; a minimum turnover of 5 000 000 GBP (five million pounds) is required.
The economic operator and/or members of the Consortium in aggregate must meet the requirements set out in Regulation 24 of the Public Contracts Regulations 2006 (as amended).
The requirements are set out in the Qualification Questionnaire (PQQ).
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
The economic operator and/or members of the Consortium in aggregate must meet the requirements set out in Regulation 25 of the Public Contracts Regulations 2006 (as amended).
The requirements are set out in the Qualification Questionnaire (PQQ).
Minimum level(s) of standards possibly required:
The requirements are set out in the Qualification Questionnaire (PQQ).
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 6
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

164/2012CRCS
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

3.1.2013 – 10:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 180 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

It is considered that the services to which this notice relates will be Part A Services for the purposes of Schedule 3 to the Public Contracts Regulations 2006 (as amended).
The Authority reserves the right, subject to the provisions of the Public Contracts Regulations 2006 (as amended by the Public Contracts (Amendment) Regulations 2009 and the Public Procurement (Miscellaneous Amendments) Regulations 2011) and other rules governing public procurement, to change without notice the basis of any part of the procurement process or to terminate the process at any time prior to award of any contract.
It is possible that other contracting authorities including, but not necessarily limited to, the police, NHS and any other relevant bodies within the South Outer London geographical area may wish to be recipients of some or all of the services to be provided under or pursuant to the contract.
Expression of interest & submission particulars.
If you wish to register an interest in this contract, please follow the steps below:
— Register your company free of charge via the link below: https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm.

— Await acceptance. You will receive an email confirming your username and password for the London Tenders Portal.
— Use your username and password to log into the London Tenders Portal and register your interest in the relevant contract: (164/2012CRCS Provision of Data Centre and Disaster Recovery Services).
— Shortly after you have registered your interest, you will receive a second email containing a link to access the pre-qualification questionnaire documentation.
— All questions and queries regarding the procurement must be posed via the London Tenders Portal.
You must submit your completed questionnaire via the Authority’s e-tendering portal at www.Londontenders.org no later than the date detailed in IV.3.4. Completed questionnaires may be submitted at any time before the closing date.

Please note that completed questionnaires received after the closing date may be rejected. Potential providers must keep their contact details on the portal up to date or they will be unable to receive communications from the Council.
Tupe.
The Authority believes that the requirements of the Transfer of Undertakings (Protection of Employment) Regulations 2006 and the Acquired Rights Directive may apply to the Contract.
Information about variants.
Suppliers invited to tender will be expected to submit a standard compliant bid, but may also be allowed to submit variant bids as long as they meet the Council’s core requirements.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

London Borough of Croydon
Head of Commissioning and Procurement 10th Floor South Side, Taberner House, Park Lane, Surrey
CR9 3JS Croydon
UNITED KINGDOM
E-mail: procurement@croydon.gov.uk
Telephone: +44 2084071318
Internet address: www.croydon.gov.uk

Body responsible for mediation procedures

London Borough of Croydon
Head of Commissioning and Procurement 10th Floor South Side, Taberner House, Park Lane, Surrey
CR9 3JS Croydon
UNITED KINGDOM
E-mail: procurement@croydon.gov.uk
Telephone: +44 2084071318
Internet address: www.croydon.gov.uk

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The London Borough of Croydon will incorporate a minimum 10 calendar day standstill period at the point at which information on the award of the contract is communicated to tenderers.
Applicants who are unsuccessful shall be informed by the Authority as soon as possible after the decision has been made as to the reasons why they were unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, The Public Contracts Regulations 2006 (as amended) provide for aggrieved economic operators who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the authority to pay a civil financial penalty, and/or order that the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained

HM Courts & Tribunal Service
Tribunal Service High Court, Royal Courts of Justice, the Strand
WC2A 2LL London
UNITED KINGDOM
Telephone: +44 2079476000
Internet address: http://www.hmcourts-service.gov.uk/infoabout/rcj/rcj.htm

VI.5)Date of dispatch of this notice:23.11.2012