Data Services Rail Settlement Plan

Data Services Rail Settlement Plan

The Service shall consist of the following underlying services: design, development and delivery of the application, application maintenance and support, service management and hosting and infrastructure management. UK-London: data services

2012/S 40-065329

Contract notice – utilities

Services

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Rail Settlement Plan Limited
40 Bernard Street,
For the attention of: Nigel Smedley
WC1N 1BY London
UNITED KINGDOM
Telephone: +44 2078418119
E-mail: atocrspprocurement@atoc.org

Further information can be obtained from: Rail Settlement Plan Limited
40 Bernard Street
For the attention of: Nigel Smedley
WC1N 1BY London
UNITED KINGDOM
Telephone: +44 2078418119
E-mail: atocrspprocurement@atoc.org

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: Rail Settlement Plan Limited
40 Bernard Street
For the attention of: Nigel Smedley
WC1N 1BY London
UNITED KINGDOM
Telephone: +44 2078418119
E-mail: atocrspprocurement@atoc.org

Tenders or requests to participate must be sent to: Rail Settlement Plan Limited
40 Bernard Street
For the attention of: Nigel Smedley
WC1N 1BY London
UNITED KINGDOM
Telephone: +44 2078418119
E-mail: atocrspprocurement@atoc.org

I.2)Main activity

Railway services
I.3)Contract award on behalf of other contracting entities

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting entity:

Provision of a Product Management Service.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: The service is to be provided to users located throughout the United Kingdom.
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s):

Rail Settlement Plan Limited (“RSP”) is a company, owned by Train Operating Companies (“TOCs”) franchised to operate train services in the United Kingdom. RSP provides and manages, on behalf of TOCs, a range of shared services for use by TOCs and accredited rail ticket retailers enabling provision of a GB wide rail ticket retail proposition. This is achieved by delivering the right information at the right time to the rail ticket retailer, and through capture of sales records for accurate and timely allocation and settlement of revenues.
In order to sell and fulfill rail tickets, and provide information relating to train services operated by TOCs, the rail ticketing systems used by retailers need to access certain rail industry data. This function is currently performed by a number of disparate services that are expected to be unified under a new “Product Management Service” (the “Service”). The Service shall consist of the following underlying services: design, development and delivery of the application, application maintenance and support, service management and hosting and infrastructure management.
RSP wishes to procure a new managed service for (the “Service”) as described in summary in this notice. Further detail of RSP’s requirements for the Service is available in the PQQ document but full requirement details shall be provided in the invitation to tender made available to short-listed respondents.
Product Management Service.
The Service will be required to provide a repository where all RSP products data, and its associated reference data, is both held and maintained as a single source of information. It will facilitate ‘what if’ modelling and application of pricing strategies including the exchange of data to/from external model toolsets. It will apply regulatory fares compliance management through a set of complex business rules. Approvals will be managed by workflow complete with an associated audit trail.
Data will be published to existing service subscribers, in the form of over 8000 RSP accredited ticket retail devices located across Great Britain, by either subsuming or replacing the existing overnight batch based Data Transformation and Distribution Service. Retail instructions will be created, maintained and published to retailers using web services.
The Service will provide functionality needed by the next generation of thin client ticket retail devices expected to be introduced post 2014. This will include a near real-time publish and subscribe data retrieval facility, centralized retail functions and journey planning. These devices are expected to begin introduction from 2014 onwards and will ultimately replace the current entities.
Maximum sizes of overnight batch files is 100Mb but with an average of less than 10Mb.
The Service will be of resilient high reliability, seven day per week availability characteristic. Initially data editorial will be restricted to 7:00-21:00hrs. However, batch data distribution will be required outside of these hours.
The Service will evolve into one of 24/7 availability, transaction heavy and of near real-time character upon introduction of thin client devices from 2014 onwards.
There are currently 14 000 000 availability searches every day at a rate of 600 per second. Of these, 1 750 000 translate into sales transactions every weekday with a peak loading between 6:00-9:00hrs daily Monday to Friday. This extrapolates to 50 000 000 sales transactions every four weeks.
The Service will be built on open retail interfaces.
II.1.6)Common procurement vocabulary (CPV)

72300000, 72310000, 72322000, 72510000, 72212000, 72500000

II.1.7)Information about Government Procurement Agreement (GPA)
II.1.8)Information about lots
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options

Options: yes
Description of these options: RSP will have the right to extend the term of any contract awarded by a further 2 years.
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to provide evidence of relevant professional risk indemnity insurance.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met: (1) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting entity:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents
IV.3.4)Time limit for receipt of tenders or requests to participate

19.3.2012 – 16:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information:

If you are able to deliver the requirements set out in this notice and wish to be considered by RSP to participate in the procurement process for the Service please contact RSP at the following email address: atocrspprocurement@atoc.org. Your email will be acknowledged by RSP within 1 hour and you will subsequently be sent and required to complete a Pre-Qualification Questionnaire (PQQ). The combined response to this notice and completed PQQ should be returned to RSP by no later than the closing date of this notice. Only respondents who have submitted a completed PQQ along with their response to this notice will be considered by RSP to take part in the procurement.

Parties wishing to respond to this notice should do so either by email or post to the addresses stated in this notice submitting the required combined formal response to this notice and completed PQQ consisting of no more than 20 pages (including the completed PQQ and any embedded documents) which provides details of your company and relevant experience relating to the requirements described in this notice. Failure to comply with this instruction is likely to result in part of your response being discarded.
Notification of successful and unsuccessful prequalification is expected to take place within three weeks of the closing date of this notice.
(MT Ref:85611).

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:

24.2.2012