Database and CRM Analysis Contract for Visit England

Database and CRM Analysis Contract for Visit England

Contract value:£10,000 – £25,000. VisitEngland currently broadcast e-newsletters to its database with limited segmentation and targeting. We are tendering as we would like to better understand our database. Enhancing our profile information will drive our content requirements and also inform the relevance of our communications across all our digital channels.

VE DATABASE AND CRM ANALYSIS RFQ

Reference number: 457/169

Deadline date:26/11/2012

This deadline is for… Deadline for Expression of Interest

Contract value:£10,000 – £25,000

Location where the contract is to be carried out: Inner London Inner London,

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: Visit England

 

Description of the contract

VisitEngland are inviting companies to quote for a database and CRM analysis. VisitEngland currently broadcast e-newsletters to its database with limited segmentation and targeting. We are tendering as we would like to better understand our database. Enhancing our profile information will drive our content requirements and also inform the relevance of our communications across all our digital channels. Ultimately we want to establish an integrated eCRM programme with an engaged and responsive audience who value communications received from VisitEngland and with advocacy at its core.

 

Documents

Classification of the contract

79342000 Marketing services

 

Additional information

Contract type: Services – 26

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 30/11/2012 – 28/02/2013

 

Who to contact

Contact name As above

Organisation name Visit England

Address 1 Palace Street, Victoria, London, London, SW1E 5HX

Telephone 02075781054

Extension number:

Fax

Web address

 

How to apply

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs).However, any selection of tenderers will be based solely on the criteria set out for the procurement,and the contract will be awarded on the basis of the most economically advantageous tender. Suppliers must read through this set of instructions and follow the process to respond to this opportunity. The information and/or documents for this opportunity are available on https://www.delta-esourcing.com/delta. You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage. Suppliers must log in, go to your Response Manager and add the following Access Code: S65553382X. Please ensure you follow any instruction provided to you here. The deadline for submitting your response(s) is 26/11/2012 10:00. Please ensure that you allow yourself plenty of time when responding to this invite prior to the closing date and time, especially if you have been asked to upload documents. If you experience any technical difficulties please contact the Delta eSourcing Helpdesk on call 0845 270 7050 or email helpdesk@delta-esourcing.com.