Defibrillator Support Contract

Defibrillator Support Contract

1. Providing ad-hoc maintenance and repairs to the existing equipment fleet including equipment specific test equipment, in accordance with the Manufacturers Maintenance Manuals and to OEM Standards.

United Kingdom-Bristol: Repair and maintenance services of medical equipment

2014/S 067-115292

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Medical and General Supplies (M&GS), MOD Abbeywood, Elm 2b, #4226
For the attention of: David Gale
BS34 9JH Bristol
Telephone: +44 3067983551
Fax: +44 1179138088

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Defibrillator Support Contract.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 1: Maintenance and repair services
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with a single operator
Duration of the framework agreement

Duration in months: 48
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 610 000 GBP

II.1.5)Short description of the contract or purchase(s)

Repair and maintenance services of medical equipment. Medical and General Supplies Project Team (M & GS PT) has a requirement for continued support (UK Mainland Based) to comply with MHRA standard for the HeartStart FR3 and HeartStart MRx Defibrillator. This is to include:
1. Providing ad-hoc maintenance and repairs to the existing equipment fleet including equipment specific test equipment, in accordance with the Manufacturers Maintenance Manuals and to OEM Standards.
2. The support arrangements are to include provision of OEM spares, ancillaries, consumables and test equipment, with possible future purchases of capital equipment (HeartStart FR3 and HeartStart MRx Defibrillator).
3. The provision of accredited User Train the Trainer courses for MOD instructors as well as being able to provide and deliver User Training courses.
4. The provision of accredited Maintainer Train the Trainer courses for the MOD instructors as well as being able to provide and deliver Maintainer Training courses to enable MOD Technicians to maintain and repair the equipment in accordance with the Manufacturers Maintenance Manuals.
5. Provision of expert technical advice, configuration control information, updates for the equipment fleet, user and maintenance manuals must also be supplied.
II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Please note that the requirement to which this notice relates comes under Logistic Commodities and Services (LCS), formed 1.8.2011. LCS is determining the future strategy for all commodities and services within its remit and may in the future place a contract for the supply of services which may include the provision of articles (or services) which are covered by this notice. In this event the Authority may satisfy its requirement from the LCS service contract and no further orders will be placed against any framework arising from this notice. Alternatively, the Authority may appoint a Managing Agent to operate the framework/contract arising from this notice; novate the Agreement to a Managing Agent or third party; or assign the benefit of the Agreement to a Managing Agent . Further details will be provided in the tender documentation.
The contract shall be subject to MOD standard Terms and Conditions.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: The Authority will apply all the offences listed in Article 45(1) of Directive 2004/18/EC (implemented as Regulation 23(1) of the Public Contract Regulations (PCR) 2006 in the UK) and all of the professional misconducts listed at Article 45(2) of Directive 2004/18/EC (see also Regulation 23(2) in the PCR 2006) to the decision of whether a Candidate is eligible to be invited to tender.
A full list of the Regulation 23(1) and 23(2) criteria are at

Candidates will be required to sign a declaration confirming whether they do or do not have any of the listed criteria as part of the pre-qualification process. For candidates who are registered overseas, you will need to declare if you have any offences/misconduct under your own countries laws, where these laws are equivalent to the Regulation 23 lists.
Candidates who have been convicted of any of the offences under Article 45(1) are ineligible and will not be selected to bid, unless there are overriding requirements in the general interest for doing so.
Candidates who are guilty of any of the offences, circumstances or misconduct under Article 45(2) may be excluded from being selected to bid at the discretion of the Authority.

III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 3: and maximum number 8
Objective criteria for choosing the limited number of candidates: Interested suppliers shall submit a Dynamic Pre Qualification Questionnaire (PQQ) to the Authority to express an interest in this Contract Notice. Potential suppliers are required to complete a Dynamic PQQ, providing information that allows the Authority to evaluate a supplier’s capacities and capabilities.
Potential Provider responses to the Dynamic PQQ PART 1: will be marked and scored PASS / FAIL against the following criteria:
Part 1: Form B – Grounds for mandatory rejection
Part 1: Form C – Grounds for discretionary rejection
Part 1: Form D – Economic and Financial Standing
Potential Provider responses to the Dynamic PQQ Part 2: will be marked and scored against the following criteria:
Part 2: Form F: Defence Sector and Project Specific Questions
1) Supply Training and Repairs
2) Use of Electronic Payment Systems
3) Quality Management Systems
0 – No answer provided
1 – Poor: Limited response provided. Insufficient evidence given to provide confidence.
2 – Satisfactory: Broadly acceptable response but lacking specific detail or examples.
3 – Good: Sufficient detail gives confidence that the requirement can be met.
4 – Very Good: Detailed answer with specific examples. High confidence that requirement could be met.
5 – Excellent: Full and comprehensive response with specific examples that exceed the requirements of the question.
The Authority will restrict the number of Potential Providers Invited to Tender to a maximum of 8. Potential Providers will need to achieve a minimum Total Weighted Percentage of 40 % to be considered for an Invitation to Tender (ITT) and will be ranked according to their Total Weighted Percentage. If a Potential Provider achieves the minimum Total Weighted Percentage, but is not ranked within the maximum of 8 Potential Providers then they will NOT receive and Invitation to Tender (ITT).
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

Lowest price
IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction: Yes. A Reverse Auction, conducted using electronic means, may be used as part of the procurement process for this requirement. Specific relevant information on Reverse Auction usage will be given in the Invitation to Tender.
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

Notice on a buyer profile

Notice number in the OJEU: 2013/S 117-200127 of 19.6.2013

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

30.4.2014 – 15:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender. Suppliers interested in working with the Ministry of Defence should register on the MOD Supplier Information Database (SID) Register, available at The MOD SID is a database of active and potential suppliers available to all MOD and UK Defence procurement personnel, and is the main supplier database of MOD Procurement organisations. Please note: the registration and publication of a company profile on the MOD SID does not mean or imply that the supplier has in any way been vetted or approved by the MOD. Suppliers wishing to compete for advertised MOD contracts must respond to any specific call for competition by submitting a separate expression of interest in accordance with the instructions of the purchasing organisation.

From 2.4.2014 the Government is introducing its new Government Security Classifications Policy (GSC) to replace the current Government Protective Marking Scheme. A key aspect of this is the reduction in the number of security classifications used. All suppliers to the Department are encouraged to make themselves aware of the changes as it may impact on this Requirement. The link below to the website provides information on the new GSC.

The Authority reserves the right to amend any condition related to security of information to reflect any changes in national law or government policy. If any contract documents are accompanied by instructions on safeguarding classified information (e.g. a Security Aspects Letter), the Authority reserves the right to amend the terms of these instructions to reflect any changes in national law or government policy, whether in respect of the applicable protective marking scheme, specific protective markings given, the aspects to which any protective marking applies, or otherwise.
Advertising Regime OJEU:- This contract opportunity is published in the Official Journal of the European Union (OJEU), the MoD Defence Contracts Bulletin and

Suppliers must read through this set of instructions and follow the process to respond to this opportunity.
The information and/or documents for this opportunity are available on

You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.
Suppliers must log in, go to your Response Manager and add the following Access Code: 963536WSPG.
Please ensure you follow any instruction provided to you here.
The deadline for submitting your response(s) is detailed within this contract notice, you will also have visibility of the deadline date, once you have added the Access code via DCO as the opening and closing date is visible within the opportunity.
Please ensure that you allow yourself plenty of time when responding to this opportunity prior to the closing date and time, especially if you have been asked to upload documents.
If you experience any difficulties please refer to the online Frequently Asked Questions (FAQ’s) or the User Guides or contact the MOD DCO Helpdesk by emailing or Telephone +44 8452707099.

GO Reference: GO-2014331-DCB-5569172.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Medical and General Supplies
Elm 2b, #4226, MOD Abbeywood
BS34 9JH Bristol
Telephone: +44 03067983551

Body responsible for mediation procedures

Medical and General Supplies (M&GS), DE&S, Elm 2b, #4226, MOD Abbeywood
BS34 9JH Bristol
Telephone: +44 03067983551

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

Medical and General Supplies (M&GS), DE&S, Elm 2b, #4226, MOD Abbeywood
BS34 9JH Bristol
Telephone: +44 03067983551

VI.5)Date of dispatch of this notice:31.3.2014