Defra Hosting and Application Support Contract

Defra Hosting and Application Support Contract

The Authority is procuring a contract for the delivery of Hosting and Application Support Services to Defra, the Environment Agency, Natural England.

United Kingdom-London: IT services: consulting, software development, Internet and support

2017/S 023-039662

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Defra Network eTendering Portal
17 Nobel House
United Kingdom
Contact person: Grainne Cherry
Telephone: +44 2072385921
NUTS code: UK

I.2)Joint procurement

The contract is awarded by a central purchasing body


Access to the procurement documents is restricted. Further information can be obtained at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Defra – UnITy Programme – Hosting and Application Support.

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The Authority is procuring a contract for the delivery of Hosting and Application Support (‘H&AS’) Services (‘the Contract’) to Defra, the Environment Agency (EA), Natural England (NE ), Animal and Plant Health Agency (APHA), Marine Management Organisation (MMO) and Rural Payments Agency (RPA) (‘the Core Defra Group’). The remaining organisations within the wider Defra group (‘Defra Group’) will be potential service recipients and may be added to the contract at a later date via change control.

The Contract will be delivered at locations situated within England Scotland and Wales.

The Contract is one of a suite of contracts collectively referred to as the ‘Unity’ programme that will replace existing ICT Services which are currently delivered under separate contracts by two separate service suppliers to the Environment Agency and Defra.

II.1.5)Estimated total value

Value excluding VAT: 325 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

Multiple locations throughout the UK.

II.2.4)Description of the procurement:

The Authority wishes to purchase the whole range of Hosting and Application Support Services. These include implementation, provision, management and operation of:

— Data Centre (DC) site services;

— DC facilities management services;

— infrastructure services;

— platform services;

— application support and operations; and

— an appropriate service management layer to support the new Defra Group ICT Service Management Operating Model.

The Supplier will also provide a subset of H&AS Services in 150 distributed server rooms (‘DSRs’).

The Supplier will provide continued access for approximately 21 000 end users to approximately 355 unique applications. These Services are hosted from 5 data centres and the DSRs. The applications support a diverse range of existing business services and are of varying age and complexity.

The Supplier will be required to interface and collaborate with other Unity suppliers to ensure delivery of an integrated ICT Service to end users.

The Contract scope will include a number of Optional Services including:

— project work associated with DSR rationalisation;

— project work associated with other Defra Group Programmes where there is a dependency on the H&AS Services;

— Non-Core Defra Group organisations may be added as Service Recipients during the Contract Term;

— H&AS Services for any new or additional applications required to support business services across the Defra Group.

— Data Centre Catalogue services

Applications Maintenance and Applications Development as defined in the Descriptive Document will be out of scope for this procurement.

The estimated contract value stated in section II.2.6 is the maximum estimated value. This assumes a 6-year contract term (i.e. it assumes that Defra invokes the one-year extension option) and includes the one-off costs associated with implementation. The estimate also includes provision for optional services, contingency and for growth to allow for any additional Service Recipients who may join the Contract during its term. The maximum value is not guaranteed expenditure and Defra considers that the actual costs of the Contract will be considerably less than the maximum value set out here.

Please refer to the Descriptive Document for further details of the Hosting and Application Support Services procurement and the scope of the Contract.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 325 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

1 x 12 month extensions at the discretion of Defra.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 8

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.5)Information about negotiation
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2016/S 081-144273

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 03/03/2017
Local time: 11:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 05/04/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Royal Courts of Justice
United Kingdom

VI.4.2)Body responsible for mediation procedures

Royal Courts of Justice
United Kingdom

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

OJEU procedures include a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to bidders. This period allows unsuccessful bidders to seek further debriefing from the contracting authority before the contract is entered into. If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly.

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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