Delivery of Legal Aid Agency’s Specialist Quality Mark

Delivery of Legal Aid Agency’s Specialist Quality Mark

LAA would like to engage the service of a provider to administer its Specialist Quality Mark scheme.

Legal Aid Agency’s Specialist Quality Mark (SQM)

Contract summary

 

Industry

  • Accounting and auditing services – 79210000

Location of contract

Any region

Procurement reference

tender_278369/974144

Published date

23 June 2021

Closing date

7 July 2021

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

 

Description

The Legal Aid Agency (LAA) is an Executive Agency of the Ministry of Justice (MoJ). It works with providers of legal services to ensure fair, prompt and effective access to civil and criminal legal aid and advice in England and Wales. LAA would like to engage the service of a provider to administer its Specialist Quality Mark (SQM) scheme. The SQM is the organisational quality standard owned by the LAA but delivered under licence and services delivered under contract will be directly chargeable from legal services providers. The purpose of the SQM is to ensure providers of legal services are well managed, provide good levels of client care and have appropriate systems in place to ensure delivery of good quality advice. Compliance with the SQM, or the Law Society’s equivalent standard Lexcel, is a requirement for legal services providers that have, or are seeking to have, a contract with the LAA. The service, which involves auditing and assessing legal services providers who apply for SQM accreditation, will be delivered across England and Wales. We anticipate that services under contract are likely to be required for a maximum of 5 years from 1 April 2022.

Organisations interested in this procurement opportunity are asked to email LAA (civil.tenders@justice.gov.uk) to register to attend an on-line market engagement event. Organisations should register by no later than 7 July 2021. The on-line market engagement session is expected to take place in July 2021.

Full detail of the procurement process will be detailed in the invitation to tender.

 

How to apply

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Address

102 Petty France
London
SW1H 9AJ
England

Email

civil.tenders@justice.gov.uk