Dell KACE 1000 Appliance Maintenance Contract

Dell KACE 1000 Appliance Maintenance Contract

You are invited to submit a bid for 1 year, for the renewal of maintenance of Dell KACE 1000 Appliance.

Contract summary

Industry

  • Software package and information systems – 48000000

Location of contract

SA31 3BB

Value of contract

Published date

13 January 2020

Closing date

05 February 2020

Contract start date

05 February 2020

Contract end date

05 February 2020

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

 

Description

You are invited to submit a bid for 1 year, for the renewal of maintenance of Dell KACE 1000 Appliance.

Hywel Dda Health Board requires a one year maintenance contract with a provider to support the below ICT Infrastructure systems:

Kace 1000:

Kace 1000 delivers clients to all PCs and laptops, enabling remote support, hardware and software asset management, as well as delivering software packages and other configuration items.

To be considered, suppliers must be able to provide all software updates and documentation for the Dell I KACE appliance.

The successful supplier must be able to provide patches for Microsoft and 3rd party applications (Dell I KACE appliance 1000 series.)

Hywel Dda Health Board requires access to competent support staff via telephone, email and fax for Dell I KACE Appliance specific questions, with no limit on the number of calls per month.

Hywel Dda Health Board requires access to an online technical support portal.

The successful supplier must be able to deliver training sessions on advance Dell I KACE appliance topics.

Please enter your costs for each product in the below pricing schedule.

The tender closes at 10:00 on 5th February 2020. No bids submitted after this time will be considered.

– To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA277273. Not registered on MultiQuote – visit https://suppliers.multiquote.com then register and quote RA277273 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

 

About the buyer

Contact name

Raj Khan

Address

Corporate Offices, Ystwyth Building
Hafan Derwen
Carmarthen
SA31 3BB
England

Telephone

0151 482 9230

Email

support@multiquote.com

 

Other information

 

How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.