Demand Stimulation Delivery Framework

Demand Stimulation Delivery Framework

To provide delivery and uptake of broadband in the South West.

UK-Exeter: business services: law, marketing, consulting, recruitment, printing and security

2012/S 38-061726

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Devon County Council
CR Devon Procurement Service, County Hall, Room 248, Topsham Road
For the attention of: Mr Iain Perkins
EX2 4QU Exeter
UNITED KINGDOM
Telephone: +44 1392384617
E-mail: iain.perkins@devon.gov.uk
Fax: +44 1392384636

Internet address(es):

General address of the contracting authority: www.devon.gov.uk

Further information can be obtained from: Devon Tenders
Internet address: www.devontenders.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Devon Tenders
Internet address: www.devontenders.gov.uk

Tenders or requests to participate must be sent to: Devon Tenders
Internet address: www.devontenders.gov.uk

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

CP758-11 Demand Stimulation Delivery Framework.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

The Connecting Devon and Somerset Programme is a partnership between Devon County Council, Somerset County Council, Plymouth Council, Torbay Council, Bath and North East Somerset Council and North Somerset Council.
The partnership has developed a joint Broadband Plan which was used as the basis of their bid to Government for funding to support the roll-out of superfast broadband across the local authority areas. The bid was submitted to Government in April 2011 and the project was awarded close to 32 000 000 GBP in May 2011. The project was able to secure an additional 20 000 000 GBP from local authority partners and together with private sector funding, it is expected that the total funding package will exceed 100 000 000 GBP. In addition to the above capital funds, additional revenue support has been secured to manage the programme and fund this element. Work has also been undertaken to support the commissioning of a regional Superfast Broadband Business Support project. It is the intention that the work sought as part of this tender provides the core activity for Devon and Somerset, and this is enhanced and supported by additional activity undertaken through this regional scheme. Alignment of the two programmes is essential and a requirement of the Lot1 contractor.
The Connecting Devon and Somerset programme has a number of core objectives which it will seek to achieve through a series of inter-related work streams. These are:
— to deliver 100 % broadband (>2mbps) coverage to premises by 2015 with a minimum of 85 % of premises benefiting from superfast broadband (>24mbps),
— to deliver this at a fair price and through an open network which attracts a wide variety of retail service providers,
— to work with the public and voluntary sectors to deliver digital inclusion and transform access to services for rural areas,
— to ensure rural communities benefit at the same time as our urban areas,
— to unlock economic growth and create more and better jobs, through the effective use and adoption of Information and Communications Technology (ICT),
— to ensure 50 % take up of improved and superfast broadband in white areas and 25 % take up in grey and black areas, and
— to increase GVA by 0.75 billion GBP by 2020.
The key social and economic aims of the project are set out in more detail in the Local Broadband Plan – see section 2.2 of the Local Broadband Plan (Appendix A). It should be noted that Bath and North East Somerset were not part of the Programme at the time of producing the Plan. There are two phases within the Devon and Somerset Broadband Plan. The objectives set out above relate solely to Phase 1 (2013-15 initial roll-out).
II.1.6)Common procurement vocabulary (CPV)

79000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The Connecting Devon and Somerset Programme is a partnership between Devon County Council, Somerset County Council, Plymouth Council, Torbay Council, Bath and North East Somerset Council and North Somerset Council.
The partnership has developed a joint Broadband Plan which was used as the basis of their bid to Government for funding to support the roll-out of superfast broadband across the local authority areas. The bid was submitted to Government in April 2011 and the project was awarded close to 32 000 000 GBP in May 2011. The project was able to secure an additional 20 000 000 GBP from local authority partners and together with private sector funding, it is expected that the total funding package will exceed 100 000 000 GBP. In addition to the above capital funds, additional revenue support has been secured to manage the programme and fund this element. Work has also been undertaken to support the commissioning of a regional Superfast Broadband Business Support project. It is the intention that the work sought as part of this tender provides the core activity for Devon and Somerset, and this is enhanced and supported by additional activity undertaken through this regional scheme. Alignment of the two programmes is essential and a requirement of the Lot1 contractor.
The Connecting Devon and Somerset programme has a number of core objectives which it will seek to achieve through a series of inter-related work streams. These are:
— to deliver 100 % broadband (>2mbps) coverage to premises by 2015 with a minimum of 85 % of premises benefiting from superfast broadband (>24mbps),
— to deliver this at a fair price and through an open network which attracts a wide variety of retail service providers,
— to work with the public and voluntary sectors to deliver digital inclusion and transform access to services for rural areas,
— to ensure rural communities benefit at the same time as our urban areas,
— to unlock economic growth and create more and better jobs, through the effective use and adoption of Information and Communications Technology (ICT),
— to ensure 50 % take up of improved and superfast broadband in white areas and 25 % take up in grey and black areas, and
— to increase GVA by 0.75 billion GBP by 2020.
The key social and economic aims of the project are set out in more detail in the Local Broadband Plan – see section 2.2 of the Local Broadband Plan (Appendix A). It should be noted that Bath and North East Somerset were not part of the Programme at the time of producing the Plan. There are two phases within the Devon and Somerset Broadband Plan. The objectives set out above relate solely to Phase 1 (2013-15 initial roll-out).
Comprising the following lots:
Lot 1: Management and Co-ordination;
Lot 2: Business Support;
Lot 3: Community Support;
Lot 4: Skills Uplift.
Estimated value excluding VAT:
Range: between 800 000 and 1 000 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 24 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Management and Co-ordination

1)Short description

Roles and responsibilities:
— assist in the development of specifications for Lots 2, 3 and 4,
— assist in the selection of suppliers for Lots 2, 3 and 4,
— collaborating with the project officer(s) responsible for Demand Stimulation and Skills Development to produce a strategic plan for the roll out of activity across the programme area,
— co-ordinate and manage the whole Demand Stimulation and Skills Development activity programme across Devon and Somerset, achieving the identified outputs and targets,
— ensure that the performance and quality of the services suppliers are delivering pursuant to the objectives of Lots 2, 3, and 4 are monitored consistently e.g. by way of customer feedback forms from events etc,
— liaise with the appointed Programme Marketing Services Agency and Communications Agency to ensure effective publicity and promotion of the demand stimulation and skills development is carried out,
— assist in the development, implementation and evaluation of business development grants to support increased use and take up of ICT within SMEs,
— to act as point of contact for the suppliers of Lots 2, 3 and 4,
— working with EKOSGEN – the supplier of the monitoring and evaluation framework –evaluate and monitor of the outputs and outcomes of the whole demand stimulation and skills development programme,
— enacting lessons learnt to improve the outputs and outcomes of the programme,
— co-ordinate updates to online content,
— attend regular team meetings (approximately every 6 weeks), feeding back relevant actions to the suppliers of lots 2, 3 and 4,
— ensure customer training needs assessments are completed by the suppliers of lot 1 and 2 and that responses are fed into the design of the specification of Lot 4,
— assist Project Officer(s) to set, manage, monitor and review the programmes budget,
— ensure continuity in the delivery and content of services across the whole area – to include alignment with ERDF Superfast Broadband Business Support Programme.
2)Common procurement vocabulary (CPV)

79000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 2 Lot title: Business Support

1)Short description

Roles and responsibilities:
— deliver the content of interactive awareness raising events to ‘animate’ businesses and encourage them to use broadband/applications more effectively,
— provide one-to-one mentoring support to businesses as part of the programme’s business mentor programme,
— deliver enhanced business support of up to an additional 8 hours providing bespoke and tailored advice; including identifying any business development grant need,
— delivering training to the identified Business Peers Network – essentially trusted business advocates (such as accountants, solicitors etc) inspired to provide trusted business support/advice to clients, colleagues, members of business networks etc that focuses upon the potential of broadband to transform their businesses; support the monitoring and evaluation of this network undertaken by Lot 1 supplier.
Anticipated level and types of activity to be delivered over the initial 12 month period, throughout the whole area:
— prepare content for and deliver 20 interactive awareness raising events,
— support the running of 20 interactive awareness raising events, ensuring each is delivered to a high quality,
— attend and deliver content as appropriate at 20 partner events e.g. FSB, Chamber of Commerce, IOD etc,
— train members of the Business Peer Network and support the monitoring of the effectiveness and impact of this network undertaken by Lot 1 supplier,
— deliver one hour of mentoring to at least 300 local businesses, with 70 going on to receive a further 8 hours of support as part of the Business Mentor Programme,
— regular website updates,
— support the delivery of the business development grant scheme by identifying potential businesses to Lot 1 supplier,
— support the delivery of the skills development programme by identifying training needs of businesses and provide this information to the Lot 1 supplier.
2)Common procurement vocabulary (CPV)

79000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 3 Lot title: Community Support

1)Short description

— deliver the content of the awareness raising events within communities to ‘animate’ residents and demonstrate the potential of improved/superfast broadband,
— delivering training to the identified Community Champions Network members, – essentially members of the community who are able to give trusted advice and act as ‘digital neighbours’, helping members of the community gain confidence; support the monitoring and evaluation of this network undertaken by Lot 1 supplier,
— building on our Rural Community Broadband Pilot experience, develop and deliver a package of support, and a practical toolkit of advice in support of communities that wish to develop their own community broadband hubs. We would expect this resource to be available to communities once the deployment of infrastructure has begun – likely to commence January 2013 – and should be further developed as circumstances dictate i.e. types of broadband technologies being implemented, announcements regarding deployments, feedback from communities who have employed the resources etc.
Anticipated level and types of activity to be delivered over the initial 12 month period, throughout the whole area:
— prepare content for and deliver 20 interactive awareness raising events,
— support the running of 20 interactive awareness raising events, ensuring each is delivered to a high quality,
— attend and deliver content as appropriate at 20 partner events e.g. Parish Council. Market Town Forum, Other public community support project events etc,
— train members of the Community Champions Network and support the monitoring of the effectiveness and impact of this network undertaken by Lot 1 supplier,
— develop a programme of support, expert advice and a toolkit to support those communities who wish to develop their own community broadband hubs, building on our Rural Community Broadband Pilot experience,
— regular website updates,
— support the delivery of the skills development programme by identifying training needs of businesses and provide this information to the Lot 1 supplier.
2)Common procurement vocabulary (CPV)

79000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 4 Lot title: Skills Development

1)Short description

To deliver a comprehensive ICT Skills Development Programme, in conjunction with the deployment of superfast broadband. This will be split into support for businesses and communities, with the majority of the focus on business.
More specific requirements will be made available at a later date, but as a guide, suppliers could expect to be asked to deliver group workshops and 1:1 support sessions covering under the following categories:
— online marketing/web,
— strategic marketing,
— infrastructure,
— communications.
These sessions could be delivered during the day, or evening and may be a mix of whole day and half day sessions.
For residents: varying levels of support suited to baseline skills levels. By engaging in training, residents will learn about the benefits of the Internet and ICT more generally.
Anticipated level and types of activity to be delivered over the initial 12 month period, throughout the whole area:
— plan the agenda and prepare content for 40 ICT workshops (30 for businesses and 10 for residents) aimed at residents and businesses with varying degrees of knowledge,
— assist in organising 40 ICT workshops,
— run 40 ICT workshops,
— plan the agenda and prepare content for 50 1:1 session (all businesses),
— assist in organising these 50 1:1 sessions,
— run 40 50 1:1 sessions.
Suppliers will be required to contribute regular content to the programmes website.
2)Common procurement vocabulary (CPV)

79000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who:
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26.5.1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j)has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10.6.1991 on prevention of the use of the financial system for the purpose of money laundering.
Information and formalities necessary for evaluating if requirements are met:
As described within the Invitation to Tender Document.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) a statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information of these turnovers is available.
Information and formalities necessary for evaluating if requirements are met:
As described within the Invitation to Tender Document.
Minimum level(s) of standards possibly required: As described within the Invitation to Tender Document.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As described within the Invitation to Tender Document.
Minimum level(s) of standards possibly required:
As described within the Invitation to Tender Document.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

CP758-11
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

9.4.2012 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

24.2.2012
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:22.2.2012