Dementia Support Service Contract Leicester

Dementia Support Service Contract Leicester

To assist people living with dementia and their families/informal carers in Leicester and Leicestershire.


ASC0259 Dementia Support Service

Awarding body Leicester City Council

EST. START DATE: 01/10/2020
EST. END DATE: 30/09/2025


Leicester City Council (on behalf of Leicester City Council, Leicestershire County Council, Leicester City Clinical Commissioning Group, East Leicestershire and Rutland CCG and West Leicestershire CCG) invites Tenders for the provision of a Dementia Support Service to assist people living with dementia and their families/informal carers in Leicester and Leicestershire.

The service provider must be flexible and proactive in delivering personalised, strengths-based community support, relevant to people’s circumstances and the stage of their condition.

The support delivered by the service will fall under one or more of the following categories:-

• Information, advice and signposting to other services.
• Personalised Targeted Support.
• Post Diagnostic Group and Social Group Support.
• Informal Carer Learning.

The service provider will be expected to respond to the diverse nature of the various communities across Leicester and Leicestershire by building effective relations with relevant health related statutory organisations (eg Primary Care Networks, Social Prescribers, Admiral Nurses, University Hospitals of Leicester NHS Trust and Leicestershire Partnerships NHS Trust).

The proposed contract will be initially for a period of 3 years to commence on 1st October 2020 and expiring on 30th September 2023 with an option to extend (subject to satisfactory performance outcomes and agreement by the partners) for a further period or periods up to 24 months, taking the contract term to a maximum of 60 months.

A full Invitation to Tender pack with the appendices and all other documentation sets out the details of the Authorities requirements and how to submit your tender.

In order to access the full tender documentation, please click on ‘Apply Online’ (right hand side) and you will be transferred to the Due North e-tendering portal.

If not already registered, you will need to register with the EastMids Tenders e-tendering portal to be able to access the tender documentation.

For technical reasons regarding the e-portal please contact the Due North Technical Support Team by email:; telephone: 0330 005 0352 (lines open from 8.30am – 5pm Monday to Friday, excluding English public holidays).

The closing date for the tender submission via the EastMids Tenders portal is 14:00 hours on 31st March 2020. Tenderers must have fully uploaded and submitted by this deadline as only on time submissions via the e-tendering portal will be accepted.
Any advertised opportunity may be updated or removed at short notice due to unforeseen circumstances.


Additional information

Contract Type One off
Procurement Process Open Tender
Category Social Community Care Supplies & Services,
CPV codes 98000000, 85000000,
Suitable for SME YES


30 March 2020

25 days


31 March 2020

26 days


Leicester City Council
Mr Ashok Chotalia
0116 4542383