Design of Hosted Customer Portal

Design of Hosted Customer Portal

Cheshire East Council is seeking to procure a hosted customer portal for customers to view their Council Tax, Business Rates, Landlord and /or Benefit accounts online.

Cheshire East Borough Council
PROVISION OF ELECTRONIC CITIZEN’S ACCOUNTS PORTAL
None
Cheshire East Council is seeking to procure a hosted customer portal for customers to view their Council Tax, Business Rates, Landlord and /or Benefit accounts online.
In addition, ‘portal’ customers need to receive email notification of bills or letters that have been produced by the Council.
Cheshire East Council currently has approximately 17,500 Council Tax and around 1,000 Business Rates and 250 Landlord customers who receive notification of their bills by email, and access bills and their account information on line by secure log on.
We require an experienced provided, who currently provides this type of service to a minimum of 3 Local Authorities, at least one of which should be of a similar size to Cheshire East.
Contact:
Mrs Louise Fenn
Email Address:
louise.fenn@cheshireeast.gov.uk
Telephone:
01270 686454
Address:
Westfields
Middlewich Road
Sandbach
Cheshire
CW11 1HZ
United Kingdom
Key Dates
01/09/2013
31/08/2016
28/05/2013 12:00
08/07/2013 00:00
Other Information
Estimated Value (£):
180000
36 (months)
36 (months)
3
Contract Attachment(s)
Attached/Link Name Size Date Uploaded
Supplier Guidance on Submitting Quotations and Tender Responses.pdf 147kb 29/05/2013