Digital Inclusion Advice and Support Across Wales

Digital Inclusion Advice and Support Across Wales

Encourage and support digitally excluded individuals to take advantage of the benefits of digital technologies, Facilitate the co-ordination of digital inclusion activity across the third, public and private sectors in Wales to maximise the impact of available support.

United Kingdom-Cardiff: Administration services

2014/S 242-426304

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Welsh Government
Corporate Procurement (Procurement), CP2 Cathays Park
For the attention of: Jenna Dillon
CF10 3NQ Cardiff
Telephone: +44 3000628803

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Electronic access to information:

Electronic submission of tenders and requests to participate:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

National or federal agency/office

I.3)Main activity

General public services
Economic and financial affairs
Housing and community amenities
Social protection
Recreation, culture and religion

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Provision of Digital Inclusion Advice and Support across Wales.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 24: Education and vocational education services
Main site or location of works, place of delivery or of performance: Wales.


II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Welsh Government, on behalf of the Welsh Ministers, hereafter referred to as the Client, aims to contract for the provision of a service that will:
— Encourage and support digitally excluded individuals to take advantage of the benefits of digital technologies,
— Facilitate the co-ordination of digital inclusion activity across the third, public and private sectors in Wales to maximise the impact of available support,
— Embed digital inclusion within lead/umbrella organisations, enabling a cascading approach of training and support across organisations and community groups as a way of reaching digitally excluded individuals.

The service will build on progress already made in the previous 2 programmes (Communities@one and Communities 2.0) and the vast range of digital inclusion related activities that are currently taking place across the third, public and private sectors. The new programme will provide a strategic approach to addressing digital inclusion. In light of the more developed digital inclusion landscape, the Client is looking for the successful contractor to work as a smaller, more agile body of expertise that can co-ordinate activities and establish and develop strong partnerships across all sectors. The focus will be on supporting the digital inclusion of individuals by working through partner organisations and coordinating activities.

Note: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at

II.1.6)Common procurement vocabulary (CPV)

75100000, 75130000, 75131000, 72222300, 80000000, 80521000, 80533100, 80400000, 75200000, 98133100, 98000000

II.1.7)Information about Government Procurement Agreement (GPA)


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The contract period will be between 1.4.2015 to 31.3.2017 with an option to extend for a period of up to 2 years subject to annual performance reviews. The value stated within this contract is the total value for the entire contract period including the extension period. The estimated value per annum of this contract is 833 000 GBP (excluding VAT).
Estimated value excluding VAT: 3 332 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Starting 1.4.2015. Completion 31.3.2017

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

The awarding authority reserves the right to request parent company and/or other guarantees of performance and financial liability.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Payment terms will be indicated in the contract documents. Tenders to be priced in Sterling. Payment to be made in Sterling only.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

No special legal form required but joint and several liability to be assumed by all group bidders before acceptance.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Please refer to the ‘Qualification Response’ section of the online tender.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please refer to the ‘Qualification Response’ section of the online tender.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please refer to the ‘Technical Response’ section of the online tender.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

29.1.2015 – 14:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

Other: Welsh.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: There is the potential for the re-tender of this contract 18 months after the contract commencement date, this is subject to a number of factors, and in no way is guaranteed.
VI.2)Information about European Union funds

VI.3)Additional information

You may find it helpful to contact your regional Business Wales centre to seek general advice and guidance if you are considering tendering for this and future public sector contracts. Potential bidders in Wales can access services at:

The Welsh Government, on behalf of the Welsh Ministers, will be conducting this procurement exercise through the etenderwales portal

Tender documents and other information must be downloaded from and returned through this portal. If you require any further assistance, the BravoSolution help desk is available on:

E-mail: Phone: +44 8003684850 / Fax: +44 2070600480

E-tender Information:

— Go to

— The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation.
— Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the User performing the Registration.
— The User who performs the Registration becomes the Super User for the Organisation.
— On registering on the Platform the Super User will select a Username and will receive a password.
— The Password will be sent by e-mail to the e-mail address that was specified in the User Details section of the Registration page.
— In order to log-in to the Platform please enter your Username and Password.
— Note: If you forget your Password then visit the homepage and click ‘Forgot your password?’.
— Registration should only be performed once for each Organisation.
— If you think that someone in your Organisation may have already registered on this Platform then you must not register again.
— Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform.
— Contact the Help desk immediately if you are unable to contact the Super User (for example if they have left your Organisation).
— Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact the Help desk to gain access to the Platform.
— PQQs must be uploaded to the BravoSolution portal by 14:00 on the deadline date given in this notice.
How to find the ITT:
— Once logged in you must click on ‘ITTs Open to all Suppliers’.
— The etender references for this contract are: Project_29030 and ITT_44918.
— Click on the title to access summary details of the contract. If you are still interested in expressing an interest, click the ‘Express an Interest button’. This will move the ITT from the ‘Open to all Suppliers’ area to the ‘My ITT’s’ on the home page.
— You will then see the full details of the ITT in the qualification and technical envelopes along with any relevant documents in the ‘Attachments’ area.
— Should you have any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly — Please do not contact the named person at the top of this notice.
(WA Ref: 19648)
Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: Training and Employment Opportunities.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: