Digital Printing Services for NHS

The Production, Personalisation and Fulfilment of NHS Cards and European Health Insurance Card (EHIC).

United Kingdom-Newcastle upon Tyne: Digital printing services

2014/S 193-341000

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Business Services Authority
Stella House
NE15 8NY Newcastle upon Tyne
UNITED KINGDOM
E-mail: help@bravosolution.co.uk

Internet address(es):

General address of the contracting authority: http://www.nhsbsa.nhs.uk/

Address of the buyer profile: https://nhsbsa.bravosolution.co.uk/web/login.shtml

Electronic access to information: https://nhsbsa.bravosolution.co.uk/web/login.shtml

Electronic submission of tenders and requests to participate: https://nhsbsa.bravosolution.co.uk/web/login.shtml

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

National or federal agency/office

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

The Production, Personalisation and Fulfilment of NHS Cards and European Health Insurance Card (EHIC).

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 15: Publishing and printing services on a fee or contract basis
Main site or location of works, place of delivery or of performance: Newcastle upon Tyne.
NUTS code UK,UKC2

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The purpose of this contract is to facilitate the appointment of a single supplier to fulfil the NHS Business Services Authority’s (NHSBSA) requirement for the production, personalisation and fulfilment (including mail management) of NHS Cards and European Health Insurance Cards (EHIC).
It is intended that the contract will be placed initially for a three year term, with the NHSBSA retaining the option to extend by a further period of up to 12 months.
Please note a supplier briefing will be held on Friday 10 October, further details will be available in the Invitation To Tender.

II.1.6)Common procurement vocabulary (CPV)

79811000, 85140000, 22455000, 19520000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Indicative volumes of card packs* anticipated during 2015-16 are as follows:
EHIC 3 000 000.
Maternity Exemption 520 000.
Medical Exemption 434 000.
Prescription Pre-Payment 1 734 000.
Tax Credit 4 520 000.
Low Income Scheme 400 000.
Estimated value excluding VAT: 4 000 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 1
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 48 (from the award of the contract)

II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

The Contracting Authority reserve the right to require deposits and/or guarantees and/or bonds and/or another form of security. Details will be provided in the contract documents.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

To be set out in the tender documents.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

The Contracting Authority reserve the right to require groupings of service providers to take a particular legal form or to require a single provider to take primary liability or to require each party to undertake joint and several liability (where relevant).

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Service providers may be asked to actively participate in the achievement of social and/or environmental policy objectives. Accordingly, contract performance conditions in particular may relate to social and/or environmental considerations.

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: The Contracting Authority is using the NHSBSA eSourcing portal (https://nhsbsa.bravosolution.co.uk) to facilitate this procurement. The tender documents can be accessed once suppliers have completed the registration requirements and created a user-name and password.

Supplier Instructions How to Express Interest in this Tender:

1. Register your company on the eSourcing portal (this is only required once) Browse to the eSourcing Portal: https://nhsbsa.bravosolution.co.uk

Select the ‘Click here to register to register link’.
Accept the terms and conditions and select ‘continue’.
Enter your correct business and user details.
Note the user-name you chose and select ‘save’ when complete.
You will shortly receive an email with your unique password (please keep this secure).
2. Express an Interest in the tender:
Login to the portal with the user-name/password.
Click on the relevant Invitation to Tender (ITT) to access the content.
Select the ‘Express Interest’ button in the ‘Actions’ box on the left-hand side of the page.
This will move the ITT into your personal page. (This is a secure area reserved for your projects only).
Select the ITT code. You can now access any attachments by selecting the ‘Settings and Buyer Attachments’ in the ‘Actions’ box.
3. Responding to the tender: You can now choose to ‘Reply’ or ‘Reject’ (please state your reasons where rejecting).
You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification.
Note the deadline for completion then follow the on-screen instructions to complete the ITT.
There may be a combination of on-line and off-line actions for you to perform (there is detailed on-line help available).

If you require any further assistance please consult the on-line help, or contact the e-Tendering help desk on +44 8003684850 or e-mailhelp@bravosolution.co.uk

In accordance with articles 45-50 of Directive 2004/18/EC and Regulations 23 to 25 of the Public Contracts Regulations and as set out in the invitation to tender documents available from https://nhsbsa.bravosolution.co.uk. Applicants will be assessed in accordance with part 4 of the Public Contracts Regulations (as amended), on the basis of the information provided in the response to the tender documentation.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: In accordance with Regulation 24 of the Public Contracts Regulations 2006 and as set out in the tender documentation which is available from https://nhsbsa.bravosolution.co.uk

Minimum level(s) of standards possibly required: Minimum standards will be detailed in the ITT.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:

In accordance with Article 48-50 of Directive 2004/18/EC and Regulation 25 of the Public Contracts Regulations 2006 and as set out in the ITT which is available from https://nhsbsa.bravosolution.co.uk

Minimum level(s) of standards possibly required:
Minimum standards will be detailed in the ITT. Pass/Fail elements relating to technical capability, quality assurance, TUPE, organisational compliance with primary legislation, health and safety, insurance cover, subcontracting, financial stability.

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. Price. Weighting 60

2. Quality. Weighting 40

IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction: The Contracting Authority intends to use an electronic auction as set out in the ITT documentation. The scheduled date for the electronic auction, which will be facilitated via the e-tendering portal is 19.1.2015.

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

14_08_14

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 25.11.2014 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

26.11.2014 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 120 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 26.11.2014 – 12:01
Place: ITT submissions will be opened through the https://nhsbsa.bravosolution.co.uk eTendering system after the deadline has passed.
UNITED KINGDOMPersons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: A member of the eTendering team authorised to use the eTendering system.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

HM Government requires that tender documentation issued by government departments for contracts with a value exceeding 10 000 GBP over the life of the contract be published on-line (https://www.gov.uk/contracts-finder) for the general public. The resulting contract is also published.

The Contracting Authority reserve the right to cancel the procurement process at any time and/or not to award the contract as a result of this procurement exercise.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Contracting Authority will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days provides for unsuccessful tenderers to challenge the award decision before a contract is entered into. The Public Contracts Regulations 2006 (SI 2006/5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the Regulations to take action in the High Court (England, Wales and Northern Ireland).

VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

3.10.2014