Digital Transaction Mapping

Digital Transaction Mapping

Contract value:£0 – £38,000. These services may be delivered by DECC itself, by its arms-length bodies, or by delivery partners and contracted third parties. • DECC needs to audit, map and analyse these services and identify opportunities for where they can be digitised further, converged or joined up to improve customer experience or realise efficiencies.

Transaction audit, mapping and analysis: Contractor

Reference number: TRN 491/10/2012

Deadline date:02/11/2012

This deadline is for… 12 HRS

Contract value:£0 – £38,000

Location where the contract is to be carried out: London

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: Department of Energy and Climate Change (DECC)

 

Description of the contract

• As part of wider work being driven by the Cabinet Office to provide simple, effective, joined-up digital services by default, the Department of Energy and Climate Change (DECC) needs to review its existing transactions and services. These services may be delivered by DECC itself, by its arms-length bodies, or by delivery partners and contracted third parties. • DECC needs to audit, map and analyse these services and identify opportunities for where they can be digitised further, converged or joined up to improve customer experience or realise efficiencies. • This work will feed in to the implementation of DECC’s digital strategy to be published in December 2012. The winning contractor/supplier must work in concert with the writers of the strategy to provide the necessary information to produce the strategy in time for the DECC approval process, and then fill in the gaps to take the strategy forward. • We expect this work to be no more than three days per week for 5 months at SIO or Grade 7 level.

 

Classification of the contract

73000000 Research and development services and related consultancy services

 

Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 5 Months

 

Who to contact

Contact name David Armstrong

Organisation name Department of Energy and Climate Change (DECC)

Address Area 5A, 3, Whitehall Place, London, United Kingdom, SW1A 2AW

Telephone 0300 068 5313

Extension number:

Fax

Web address www.decc.gov.uk

 

How to apply

If you wish to take part in this procurement, please download the ITT on this site along with the role specification. The ITT contains instructions on how to apply. Any late submissions will not be considered. DECC reserves the right to halt the procurement process and to not award a contract. DECC will not be held liable for recovery of costs from unsuccessful bids if a contract is not awarded. All costs will be borne by the bidding organisations. If a contract is created it will be upon DECC terms and conditions, which are available on the main DECC website – www.decc.gov.uk and will be issued to organisations invited to submit a tender bid. Completed tender submission must be returned by post and email to DECC, address given at the top of this advertisement, by 2 November 2012. We require 3 hard copies. Electronic versions of your bids are to be sent to David Armstrong (David.Armstrong@decc.gsi.gov.uk). Interviews, if deemed necessary, will be held on 7 November. Project completion is required by 31 March 2013: this will be determined by DECC signing off the final delivery plan as approved (for more information relating to outputs, please refer to the ITT).