Domestic Abuse Services for Children and their Families – Caerphilly

Domestic Abuse Services for Children and their Families – Caerphilly

To commission a provider to undertake Domestic Abuse Services for children and their families living within the CCBC Council area.

United Kingdom-Hengoed: Health and social work services

2019/S 226-555629

Social and other specific services – public contracts

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Caerphilly County Borough Council
Postal address: Penallta House, Tredomen Park, Ystrad Mynach
Town: Hengoed
NUTS code: UKL16
Postal code: CF82 7PG
Country: United Kingdom
Telephone: +44 1443863161
Fax: +44 1443863167
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Domestic Abuse Service — Victim/Survivor Service

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Caerphilly County Borough Council (CCBC) social services and Caerphilly Families First are looking to commission a provider to undertake Domestic Abuse Services for children and their families living within the CCBC Council area affected by Domestic Abuse.

II.1.5)Estimated total value

Value excluding VAT: 1 182 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKL15
Main site or place of performance:

Within the boundaries of Caerphilly.

II.2.4)Description of the procurement:

This contract shall support victims/survivors of domestic abuse and the service provider will be expected to tailor and amend their service to meet the needs of the individuals being referred into the service. This is a joint service between Caerphilly Children’s Services and Families First.

Individuals will be worked with in relation to their specific needs but also in relation to their relationship needs within the family unit. For example, children and parents may work together at times to understand and address the effects of domestic abuse on their relationship and help parents/carers to support their children in their recovery.

The purpose of offering support to those who have suffered domestic abuse is to:

— provide a safe space for individuals to explore feelings and find the best strategies to deal with their experiences and rebuild their lives,

— increase the safety of parents and children through assessment, safety planning and access to specialist services,

— reduce the risk of harm by empowering parents to make good decisions for the benefit of themselves and their children, based on improved knowledge and understanding,

— break the cycle of abuse by increasing understanding of healthy relationships and behaviour in comparison to coercive and abusive behaviour.

The procurement process for this arrangement shall follow a 2-stage, open procedure. Candidates will be required to pass the selection stage response before the award stage will be considered.

Selection stage — Stage 1 — this stage shall consist of pass/fail and scored questions. Bidders must pass all pass/fail questions and achieve a score of 6 or above for any scored questions in the selection stage to proceed to the award stage of the evaluation process.

Award stage — Stage 2 — all Organisations that successfully pass all elements of the selection stage will progress on to the award stage. This stage will be evaluated using the Most Economically Advantageous Tender (MEAT) criterion, structured as price 20 %/quality 80 %.

The quality criteria will be divided into categories consisting of the following sub criteria and weightings:

Tender response 40 %

Interview 30 %

Presentation 10 %

Full details of the tender specification and tender process can be found n the ITT.

II.2.6)Estimated value
II.2.7)Duration of the contract or the framework agreement

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

This contract is subject to TUPE.

The contract period of this contract is from the 1.4.2020-31.3.2024 with the option to extend for up to a further period of twenty-four (24) months extended on an annual basis.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.4)Objective rules and criteria for participation
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Form of procedure

Open procedure
IV.1.3)Information about framework agreement
IV.1.10)Identification of the national rules applicable to the procedure:
IV.1.11)Main features of the award procedure:
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 20/12/2019
Local time: 12:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:


Section VI: Complementary information

VI.2)Information about electronic workflows

VI.3)Additional information:

This project is partially funded by External Grant Funding granted on a separate yearly basis and will be reviewed on an annual basis. Full details are in the ITT and terms and conditions.

As part of the process, the tender will be undertaken utilising Caerphilly CBC’s Proactis Portal eTendering system.

Therefore, companies are invited to follow the directions below to register on the system:

1) Log in to the Proactis Portal eTendering system at;

2) Click the ‘Sign Up’ button;

3) Enter your details such as organisation name, details and primary contact details;

4) Please make a note of the organisation ID and login name, then click Register;

5) You may then receive an email from the system asking you to Click here to activate your account. This takes you to Enter Organisation Details. Or you may be redirected straight to your account home page, depending on your browser;

6) Please enter the information requested, click Next and follow the instructions ensuring that you enter all applicable details;

7) In the Enter Product Classification screen please ensure that you select the product classification codes (CPV Codes) that appear in the tender notice;

8) Accept the terms and conditions and then click Next. This takes you in to the Welcome window;

9) In the Welcome window please enter your organisation name, organisation ID and user name (User ID). You now need to create your unique password. Please ensure that you make a note of this along with the other information already recorded;

10) Now click Done and you will enter the Supplier Home page;

11) From the Home Page, go to the ‘Opportunities’ area, where you can search for this opportunity. Click on the ‘Show Me Arrow’ of the relevant opportunity and then click to register your interest on the relevant button;

12) Click the Opportunities Icon on the left of the page so that the page is refreshed, then, click on the ‘Show Me Arrow’ of the relevant contract again and this will take you into the create a response section of the portal;

13) Note the closing date for completion of the relevant project. Please review the tabs at the top of the page as there will be information relating to the project held here;

14) You can now either continue to fill out this area and create a response or if the project is not of interest to you Decline this opportunity by clicking the ‘Decline’ button at the top of the page.

Tenderers shall express an interest in tendering for this arrangement by registering their interest on the Proactis Portal System as stated above and then completing the online eTender submission. If you have any issues with your account please use the ‘Raise a Ticket’ function on the Proactis Portal. Instructions on how to utilise this function can be found in the attachments.

Note: to register your interest in this notice and obtain any additional information please visit the Sell2Wales website at

(WA Ref:97468)

The buyer considers that this contract is suitable for consortia.

VI.4)Procedures for review

VI.4.1)Review body

Official name: Caerphilly County Borough Council
Postal address: Penallta House, Tredomen Park, Ystrad Mynach
Town: Hengoed
Postal code: CF82 7PG
Country: United Kingdom
Telephone: +44 1443863161
Fax: +44 1443863167Internet address:
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: