Domestic and Sexual Violence Helpline for Department of Health
The contract to provide and manage a regional, 24 Hour domestic and sexual violence helpline will be with the Department of Health, the Department of Justice and the Department for Communities.
United Kingdom-Belfast: Health and social work services
2018/S 159-365557
Social and other specific services – public contracts
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
Castle Buildings
Belfast
BT4 3SQ
United Kingdom
E-mail: SSDAdmin.CPD@finance-ni.gov.uk
NUTS code: UK
Address of the buyer profile: https://etendersni.gov.uk/epps
I.1)Name and addresses
Lighthouse Building, 1 Cromac Place
Belfast
BT7 2JB
United Kingdom
E-mail: SSDAdmin.CPD@finance-ni.gov.uk
NUTS code: UK
Address of the buyer profile: https://etendersni.gov.uk/epps
I.1)Name and addresses
Block B, Castle Buildings
Belfast
BT4 3SG
United Kingdom
E-mail: SSDAdmin.CPD@finance-ni.gov.uk
NUTS code: UK
Address of the buyer profile: https://etendersni.gov.uk/epps
I.2)Information about joint procurement
Whilst this is a joint procurement with the Department of Health, the Department of Justice and the Department for Communities it will not be between different countries as detailed in section I.2.
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
Providing and Managing a 24 Hour Domestic and Sexual Violence Helpline for DoH, DoJ and DfC
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
The Contract to provide and manage a regional, 24 Hour domestic and Sexual violence helpline (“the Helpline”) will be with the Department of Health, the Department of Justice and the Department for Communities (“the Clients”). The overarching aim of the service is to offer confidential support and signposting information to anyone affected by domestic and sexual violence and abuse in Northern Ireland 365 days a year.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
The Contract to provide and manage a regional, 24 Hour Domestic and Sexual violence helpline (“the Helpline”) will be with the Department of Health, the Department of Justice and the Department for Communities (“the Clients”). The overarching aim of the service is to offer confidential support and signposting information to anyone affected by domestic and sexual violence and abuse in Northern Ireland 365 days a year.
II.2.6)Estimated value
II.2.7)Duration of the contract or the framework agreement
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.2.2)Contract performance conditions:
The successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve.
Section IV: Procedure
IV.1.1)Form of procedure
IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Section VI: Complementary information
VI.3)Additional information:
The successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory performance and the contract may be terminated. The issue of a Certificate of Unsatisfactory performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement policy for a period of twelve months from the date of issue of the certificate.”
VI.4.1)Review body
Belfast
United Kingdom
VI.4.3)Review procedure
CPD will comply with the Public Contracts Regulations 2015 and, where appropriate, will incorporate a standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of contract is communicated to tenderers. That notification will provide full information on the award decision. This provides time for the unsuccessful tenderers to challenge the award decision before the contract is entered into.
VI.5)Date of dispatch of this notice: