Domestic and Sexual Violence Helpline for Department of Health

The contract to provide and manage a regional, 24 Hour domestic and sexual violence helpline will be with the Department of Health, the Department of Justice and the Department for Communities.

United Kingdom-Belfast: Health and social work services

2018/S 159-365557

Social and other specific services – public contracts

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Department of Health
Castle Buildings
Belfast
BT4 3SQ
United Kingdom
E-mail: SSDAdmin.CPD@finance-ni.gov.uk
NUTS code: UK

Internet address(es):Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1)Name and addresses

Department for Communities NI
Lighthouse Building, 1 Cromac Place
Belfast
BT7 2JB
United Kingdom
E-mail: SSDAdmin.CPD@finance-ni.gov.uk
NUTS code: UK

Internet address(es):Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1)Name and addresses

Department of Justice NI
Block B, Castle Buildings
Belfast
BT4 3SG
United Kingdom
E-mail: SSDAdmin.CPD@finance-ni.gov.uk
NUTS code: UK

Internet address(es):Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.2)Information about joint procurement

The contract involves joint procurement

In the case of joint procurement involving different countries, state applicable national procurement law:

Whilst this is a joint procurement with the Department of Health, the Department of Justice and the Department for Communities it will not be between different countries as detailed in section I.2.

The contract is awarded by a central purchasing body

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendersni.gov.uk/epps

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Health

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Providing and Managing a 24 Hour Domestic and Sexual Violence Helpline for DoH, DoJ and DfC

II.1.2)Main CPV code

85000000

II.1.3)Type of contract

Services

II.1.4)Short description:

The Contract to provide and manage a regional, 24 Hour domestic and Sexual violence helpline (“the Helpline”) will be with the Department of Health, the Department of Justice and the Department for Communities (“the Clients”). The overarching aim of the service is to offer confidential support and signposting information to anyone affected by domestic and sexual violence and abuse in Northern Ireland 365 days a year.

II.1.5)Estimated total value

Value excluding VAT: 1 200 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

98000000

80000000

79140000

79000000

64222000

72590000

79315000

64216100

79510000

79512000

98112000

98111000

98100000

98110000

II.2.3)Place of performance

NUTS code: UKN

II.2.4)Description of the procurement:

The Contract to provide and manage a regional, 24 Hour Domestic and Sexual violence helpline (“the Helpline”) will be with the Department of Health, the Department of Justice and the Department for Communities (“the Clients”). The overarching aim of the service is to offer confidential support and signposting information to anyone affected by domestic and sexual violence and abuse in Northern Ireland 365 days a year.

II.2.6)Estimated value

Value excluding VAT: 1 200 000.00 GBP

II.2.7)Duration of the contract or the framework agreement

Duration in months: 36

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Form of procedure

Open procedure

IV.1.3)Information about framework agreement

IV.1.10)Identification of the national rules applicable to the procedure:

IV.1.11)Main features of the award procedure:

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 18/09/2018

Local time: 15:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

Section VI: Complementary information

VI.2)Information about electronic workflows

VI.3)Additional information:

The successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory performance and the contract may be terminated. The issue of a Certificate of Unsatisfactory performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement policy for a period of twelve months from the date of issue of the certificate.”

VI.4)Procedures for review

VI.4.1)Review body

The UK does not have any such bodies with responsibility for appeal/mediation procedures.
Belfast
United Kingdom

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

CPD will comply with the Public Contracts Regulations 2015 and, where appropriate, will incorporate a standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of contract is communicated to tenderers. That notification will provide full information on the award decision. This provides time for the unsuccessful tenderers to challenge the award decision before the contract is entered into.

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

16/08/2018