Domestic and Support Services Contract Suffolk
This Domestic and Support Services Contract provides the Norfolk and Suffolk NHS Foundation Trust with cleaning, hostess, portering and courier services across its various locations in Norfolk and Suffolk.
United Kingdom-Ipswich: Cleaning services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Norfolk and Suffolk NHS Foundation Trust
Endeavour House, Russell Road
For the attention of: Paul Smith
IP1 2BX Ipswich
Telephone: +44 1473329423
Fax: +44 1473329019
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 27: Other services
NUTS code UKH13
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
1.1 Norfolk & Suffolk NHS Foundation Trust provides mental health services across the counties of Norfolk and Suffolk.
The Trust has eight major sites with in-patients and several smaller sites from which Community Teams provide services in the community. Facilities services are currently managed from two core sites at Hellesdon on the outskirts of Norwich and St Clements in Ipswich.
1.2 The Domestic and Support Services Contract will provide the
Trust with a Hostess/meal, Portering/courier, and Domestic cleaning service. It is important to provide a high standard of healthy eating and clean buildings across the Trust so that patients and other service users have a clean, healthy, safe and infection free environment conducive to their recovery. It is also important that Trust staff have a clean working environment and visitors can see that the Trust is committed to high standards evidenced both through internal quality assurance monitoring and through the P.L.A.C.E. audits undertaken by the Trust with patient representatives as required annually by the governments Health and Social Care Information Centre.
1.3 The cleaning specification in this contract is based on NHS cleaning guidelines and the cleaning performance measured on the NHS standard of Cleanliness and any future NHS guidelines.
1.4 The hostess/meal services have been incorporated into the Domestic Contract to enable a more effective and flexible use of the workforce across the whole of the Trust.
1.5 By including the Portering and Courier services into the domestic contract it is intended that necessary transfer of documents and mail, pharmacy, stores and equipment is mainly carried out in a single coordinated schedule.
1.6 The Trusts objective in combining the four strands is to more effectively use resources and benefit from an improved overall performance and efficiency of services.
1.7 It is the responsibility of the Contractor to fulfil these aims, provide a well managed, well trained workforce committed to high levels of service using the most advanced and effective cleaning techniques to meet these objectives and to use the most effective and efficient model to deliver the services.
II.1.6)Common procurement vocabulary (CPV)
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2.1)Total quantity or scope:
II.2.3)Information about renewals
Section III: Legal, economic, financial and technical information
Section IV: Procedure
IV.1.1)Type of procedure
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
Section VI: Complementary information
For more information about this opportunity, please visit the Delta eSourcing portal at:
To respond to this opportunity, please click here:
GO Reference: GO-2014723-PRO-5836319
VI.5)Date of dispatch of this notice: