Domestic Violence Support Contract – London Borough of Havering

Domestic Violence Support Contract – London Borough of Havering

The service will be comprehensive, evidence based, accessible, respect client confidentiality, high quality, responsive to client needs and cost-effective.

United Kingdom-Romford: Social work and related services

2018/S 061-134968

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

London Borough of Havering
Town Hall, Main Road
United Kingdom
Contact person: Susan Shepherd
NUTS code: UKI52

Internet address(es):Main address:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


London Borough of Havering — Domestic Violence Support

Reference number: MP/SS

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The provision of support for people affected by Domestic violence. The service will be comprehensive, evidence based, accessible, respect client confidentiality, high quality, responsive to client needs and cost-effective. Service delivered will support those affected by Domestic violence by offering accommodation services as well as a floating support service. There are 2 women’s refuges in Havering and it is proposed to offer this accommodation to incoming providers. Addresses for the women’s refuges will remain confidential.

II.1.5)Estimated total value

Value excluding VAT: 932 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI52
Main site or place of performance:

London Borough of Havering.

II.2.4)Description of the procurement:

The local Authority wishes to introduce a single contract that will encourage bidders to secure efficiencies when developing an innovative service that delivers care and support to people affected by domestic violence. There is an interim contract in place until the 31.8.2018 and it is anticipated that a new service will start on the 1.9.2018. London Borough of Havering is committed to providing high quality services for its clients and the provision of 2 accommodation based refuges and a floating support service is highly valued by the local community.

Domestic Abuse and Sexual Offences in London: There were a total of 74 692 flagged domestic abuse offences in 2016/17 and 23 606 domestic abuse violence with Injury offences. This accounts for approximately a third of all domestic abuse offences. Domestic Abuse represents 1 in every 10 recorded crimes in London.

Havering: Current data from Havering suggests that there has been an increase across areas of Domestic Violence. In 2016/17 there were 2288 recorded episodes of Domestic offences. In 2015/2016 the number was 2090. This indicates an increase of 202 occurrences. Incidents of Domestic abuse increased from 4555 in 2015/2016 to 4666 in 2016/2017 an increase of 111 cases. More recent data is available on the MOPAC domestic and sexual violence dashboard:

Information on crime and Community Safety in Havering is available through the Havering data intelligence hub at

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality Factors / Weighting: 30 %
Price – Weighting: 70 %

II.2.6)Estimated value

Value excluding VAT: 932 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/09/2018
End: 31/08/2021
This contract is subject to renewal: yes
Description of renewals:

Due to the local Authority’s statutory duty to provide support to victims of domestic violence, a further contract will be recommissioned following the end of the new contract.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2017/S 241-500372

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 31/05/2018
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 31/05/2018
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

6 months before the end of the new contract.

VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

London Borough of Havering
Town Hall, Main Road
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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