Domiciliary Care Intervention Event Portsmouth
The Domiciliary Care Intervention has been the latest in a series of systems-thinking interventions completed by Portsmouth City Council in recent years.
- Social work services without accommodation – 85312000
- Home delivery of provisions – 85312200
- Community health services – 85323000
Location of contract
Value of contract
30 October 2019
09 December 2019
Contract start date
01 February 2020
Contract end date
31 March 2029
Contract is suitable for SMEs?
Contract is suitable for VCSEs?
The Domiciliary Care Intervention has been the latest in a series of systems-thinking interventions completed by Portsmouth City Council (PCC) in recent years. The interventions are used to improve services from a customer-focused approach and are guided by the Vanguard Method for Systems Thinking, an approach deployed by the likes of Aviva and Barclaycard Germany. The method is indebted to the managerial philosophy of W Edwards Deming, the American systems thinker credited by the Japanese government as the principal architect of the so-called ‘Japanese Economic Miracle’.
A Vanguard intervention comprises three phases: ‘Check’, where the existing system is studied; ‘Redesign’, an experimental period where a prototype service is developed based on hypotheses which emerged from ‘Check’; and ‘Roll in’, where staff and customers are gradually ‘rolled in’ to the new service.
Domiciliary Care was studied in 2018 through this model and we trialled a redesigned process earlier this year with a prototype model developed. We now wish to explore whether providers would be interested in working in this new way with us, exploring together with us how this might work, which would enable us to deliver this model at a greater scale, and which could ultimately lead to city wide delivery.
About the buyer
023 9283 4995
Additional information on how to apply for this contract
Is a Recurrent Procurement Type? : No
How to apply
Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.