Domiciliary Care Service in Derbyshire 2019 – 2021
The aim of the service is to deliver domiciliary care that: puts the health, safety, quality of life and preferences of the Service User at the centre of care provision.
United Kingdom-Derby: Health and social work services
2019/S 145-358275
Social and other specific services – public contracts
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
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1st Floor, Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
United Kingdom
Contact person: Sarah Trupp
E-mail: sarah.trupp@nhs.net
NUTS code: UKF1
Address of the buyer profile: https://uk.eu-supply.com/login.asp?B=agcsu
I.2)Information about joint procurement
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
An NHS Continuing Healthcare Domiciliary Care Service in Derbyshire — Window 2
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
The Service covers Home Care (Domiciliary Care) in Derbyshire and will be provided for people (service users) who have been determined by the commissioner as having an NHS-funded continuing care entitlement.
The provider will ensure that the services can be provided 365 days per year, 24 hours a day and in accordance with a Service User’s Care Plan.
Any Qualified Provider (AQP) contracts are awarded on a zero value, zero volume basis and the contract awarded will be for a period of 18 months with the option to extend for 2 years, subject to satisfactory performance.
The standard package per hour is 15,94 GBP excluding additional travel rate. Please access Schedule 3 (Payment) of ‘Document 4 Contract Particulars.doc’ for full information including complex, sleep in, live in and travel rates.
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Derbyshire.
II.2.4)Description of the procurement:
The aim of the service is to deliver domiciliary care that:
— puts the health, safety, quality of life and preferences of the Service User at the centre of care provision,
— supports the Service User to make informed choices about their care, as per the NHS Constitution,
— supports the health, safety and quality of life of Carers as outlined by the Care Act and National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care,
— meets the outcomes outlined in section 2 through effective working partnerships,
— strives to continuously improve the quality of care for the service user, and
— provides continuity of care for the service user, wherever possible,
— explanation and apology from providers when services are not delivered to plan,
— care workers that arrive on time, carry out the commissioned activities, interact with service users and stay for the full time that is set out in the service users care plan,
— that 2 care workers arrive together on time when this is required,
— that care workers have the required skills to meet their needs, including for service users receiving end of life care,
— that the care provided is carried out in a way that shows an understanding of and a concern for the service users and their family’s emotional well-being.
During the contract period, additional requirements may be sought from those providers who are awarded a contract as a result of this process. These requirements may include but are not limited to capacity improvement drives and specialist care schemes.
II.2.7)Duration of the contract or the framework agreement
II.2.13)Information about European Union funds
II.2.14)Additional information
Any Qualified Provider (AQP) contracts are awarded on a zero value, zero volume basis and the contract awarded will be for a period of 18 months with the option to extend for 2 years, subject to satisfactory performance.
Section III: Legal, economic, financial and technical information
Section IV: Procedure
IV.1.1)Form of procedure
IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Section VI: Complementary information
VI.3)Additional information:
Further information and the ITT documentation can be found at https://uk.eu-supply.com/login.asp?B=agcsu ID 36486
VI.4.1)Review body
2nd Floor North, Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
United Kingdom
VI.4.2)Body responsible for mediation procedures
2nd Floor North, Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
United Kingdom
VI.4.4)Service from which information about the review procedure may be obtained
2nd Floor North, Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
United Kingdom
VI.5)Date of dispatch of this notice: