DRM Backup Tender

DRM Backup Tender

Procurement of DRM Backup, UC and WAN Services.

United Kingdom-Maidstone: IT services: consulting, software development, Internet and support

2018/S 144-329625

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Golding Homes
Whatman House, St. Leonards Road, Allington
ME16 0LS
United Kingdom
Contact person: Karen Thody | Procurement
Telephone: +44 3007772600
E-mail: procurement@goldinghomes.org.uk
NUTS code: UKJ
Internet address(es):Main address: www.goldinghomes.org.uk

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.delta-esourcing.com/tenders/UK-UK-Maidstone:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./U6ZGS6YF5Q
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.delta-esourcing.com
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement


Procurement of DRM Backup, UC and WAN Services

Reference number: 10326

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Golding Homes requires a provider to support their DRM Backup, Cloud, UC and WAN services for up to 4 years based on performance and end user experience of the service provision.

II.1.5)Estimated total value

Value excluding VAT: 200 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKJ
Main site or place of performance:

South East (England)

II.2.4)Description of the procurement:

Procurement of Cloud, UC and WAN support service provider on behalf of Golding Homes as per information set out in the tender documentation. The anticipated spend over a 48 month period (maximum contract length based on suitable performance) is between 200 000 GBP and 350 000 GBP dependent upon potential addition of other service provision in line with strategic changes within the organisation.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 200 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The contract is for an initial term of 24 months based on suitable performance with the option to extend for a further 24 months as 12 months + 12 months based on customer satisfaction with the service being received and acceptable pricing renewal structures.

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Tenderers are required to have ISO27001 as a mandatory requirement of service delivery

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As per SLA and KPIs

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 30/08/2018
Local time: 13:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 30/08/2018
Local time: 13:00

Golding Homes

Information about authorised persons and opening procedure:

Tenders will be opened in accordance with procurement procedures of Golding Homes.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:


To respond to this opportunity, please click here:


GO Reference: GO-2018726-PRO-12885076

VI.4)Procedures for review

VI.4.1)Review body

Golding Homes
Whatman House, St. Leonards Road, Allington
ME16 0LS
United KingdomInternet address: www.goldinghomes.org.uk
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

In accordance with Regulations 92 to 104 of the Public Contracts Regulations 2015 (as amended), the authority will incorporate a minimum 10 calendar day standstill period starting from the date when the contract award was notified to bidders. Unsuccessful bidders will be provided with a information in the “Award decision notice” at the start of the standstill period including details of their bid in relation to the winning bid comprising the reasons for the decision, the characteristics and relative advantages of the successful tender, the score of the economic operators and the name of the economic operator to be awarded the contract. Tenderers have a right of appeal provided for within the Public Contracts Regulations 2015 (as amended). Any such proceedings must be brought in the High Court of England and Wales.

VI.4.4)Service from which information about the review procedure may be obtained

Cabinet Office
70 Whitehall
United Kingdom
Telephone: +44 2072761234Internet address: www.cabinetoffice.gov.uk

VI.5)Date of dispatch of this notice: