East Midlands NHS 111 service
Derby City/County will be seeking an integrated NHS 111 system with a full “Out of Hours Service”. UK-Castle Donington: health services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Empact (East Midlands Procurement and Commissioning Transformation)
The Millhouse Business Centre, Station Road
For the attention of: P Parker
DE74 2NJ Castle Donington
Telephone: +44 1332813880
Address of the buyer profile: https://emprocurenhs.bravosolution.co.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
Body governed by public law
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
East Midlands NHS 111 service.
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Service to be delivered to participating regions in the East Midlands.
NUTS code UKF
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
Empact and the participating commissioners seek expressions of interest (via PQQ) for the provision of an NHS 111 service in the East Midlands.
Derby City/County will be seeking an integrated NHS 111 system with a full “Out of Hours Service”.
This procurement will be facilitated and managed by Empact (East Midlands Procurement and Commissioning Transformation) CSS (Commercial Support Service) on behalf of the participating commissioners:
— NHS Derby City & Derbyshire County (including Out of Hours),
— NHS Lincolnshire,
— NHS Northamptonshire & Milton Keynes,
— NHS Nottingham City & Nottinghamshire County.
NHS Derby City/Derbyshire County will be included in the PQQ with the other participating commissioners, but will issue an ITT that will be created and processed separately (due to publish in September 2012) The ITT will include a full “Out of Hours” service to be integrated with the NHS 111 service for their region.
Leicester, Leicestershire & Rutland will run a separate eTender process, which is scheduled to go to process in February 2013.
In summary, the NHS 111 service will provide a memorable three digit telephone number and provide call handling, clinical assessment and referral to an appropriate service with the aims of making it easier for the public to access urgent healthcare and to drive improvements in the way in which the NHS delivers that care.
II.1.6)Common procurement vocabulary (CPV)
II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
It is anticipated that multiple lots will apply to this tender – this will be confirmed in the invitation to tender (ITT).
Term of contract is expected to be 3 years + 2 year extension (subject to satisfactory performance in the initial period of the contract).
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion
Duration in months: 36 (from the award of the contract)
Information about lots
Lot No: 0
Lot/s information to be provided at ITT (invitation to tender) stage.
2)Common procurement vocabulary (CPV)
3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
Section III: Legal, economic, financial and technical information
III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Parent company or other guarantees, bonds, deposits, insurance or other forms of security may be required in certain circumstances.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Empact reserves the right to require groupings of contractors to take a particular legal form or to require one party to undertake primary legal liability or to require that each party undertakes joint and several liability.
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: Suppliers instructions how to express interest in this tender:
1. Register your company on the eSourcing portal (this is only required once):
— Browse to the eSourcing portal: https://emprocurenhs.bravosolution.co.uk
and click the link to register,
— Accept the terms and conditions and click “continue”,
— Enter your correct business and user details,
— Note the username you chose and click “Save” when complete,
— You will shortly receive an e-mail with your unique password (please keep this secure).
2. Express an interest in the tender:
— Login to the portal with the username/password,
— Click the “PQQs / ITTs Open To All Suppliers” link (these are pre-qualification questionnaires or invitations to tender open to any registered supplier),
— Click on the relevant PQQ/ ITT to access the content,
— Click the ‘Express Interest’ button at the top of the page,
— This will move the PQQ /ITT into your “My PQQs/ My ITTs” page (this is a secure area reserved for your projects only),
— You can now access any attachments by clicking “Buyer Attachments” in the “PQQ/ ITT Details” box.
3. Responding to the tender:
— Click “My Response” under “PQQ/ ITT Details”, you can choose to “Create Response” or to “Decline to Respond” (please give a reason if declining),
— You can now use the “Messages” function to communicate with the buyer and seek any clarification,
— Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT,
— There may be a mixture of online & offline actions for you to perform (there is detailed online help available). You must then submit your reply using the “Submit Response” button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: For information relating to this section, please see the pre-qualification questionnaire (PQQ).
Information and formalities necessary for evaluating if the requirements are met:
For information relating to this section, please see the pre-qualification questionnaire (PQQ).
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service
Section IV: Procedure
IV.1)Type of procedure
IV.1.1)Type of procedure
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
29.3.2012 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
The Contracting Authority intends to use an eTendering system named Bravo in this procurement exercise and reserves the right to use a reverse auction. Empact (East Midlands Procurement and Commissioning Transformation) is a Commissioning Support Service hosted by NHS Leicestershire County & Rutland, acting with the Commissioning Partnership Board, which draws its membership from all East Midlands Commissioners. The commissioners currently working with EMPACT, and who may purchase under any contract awarded through this process are the East Midlands Commissioners named in this document. Variants may be accepted at the member organisations discretion provided that they meet the core requirements as set out in the process documentation. Any contract entered into should be considered a contract made in England according to English Law and which shall be subject to the exclusive jurisdiction of the English courts. The East Midlands commissioners and EMPACT are not and shall not be liable for any costs by those expressing an interest or concern for this contract opportunity. The member organisations and the host member reserves the right at all times acting in its absolute discretion, not to award a contract, to make what changes to the structure, format, procedures, CPV codes and timing of the procurement process and to cancel or vary the process in its entirety or any part of it.
There is an option to extend this contract for a 24 month period. The ability for the commissioners to exercise any extension will be assessed prior to the third anniversary of the agreement.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: On a voluntary basis only, EMPACT (East Midlands Procurement and Commissioning Transformation) will incorporate a minimum 10 calendar day standstill period at the point information on the award of contract is communicated to bidders. Where the 10 day period expires on a Saturday or Sunday, or a Bank Holiday, the standstill period will expire at midnight on the next working day. By way of example only, if the standstill notice is issued on Thursday that standstill period will expire at midnight on the following but one Monday.
If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:14.2.2012