Electronic Case Management System for Middlesbrough Substance Misuse Services

Electronic Case Management System for Middlesbrough Substance Misuse Services

As part of a move to a new substance misuse treatment model Middlesbrough Council Public Health and Wellbeing (MCPHW) is looking to procure a secure, hosted, fully supported, web-based Electronic Case Management System (ECMS) for use across all locally commissioned Drug and Alcohol Treatment Providers.

Reference number: WCL013/2013

Deadline date:21/06/2013

This deadline is for… Tender closing date and time 21/06/2013 at 4pm

Contract value:£170,000 – £170,000

Location where the contract is to be carried out: Middlesbrough

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? Yes

Name of the buying organisation: Middlesbrough Borough Council

 

Description of the contract

As part of a move to a new substance misuse treatment model Middlesbrough Council Public Health and Wellbeing (MCPHW) is looking to procure a secure, hosted, fully supported, web-based Electronic Case Management System (ECMS) for use across all locally commissioned Drug and Alcohol Treatment Providers. Ideally it will also include the facility for access by extended services and partner organisations (such as those within Criminal Justice Settings). We require that the system will be fully operational by October 2013, including the transfer of data from current services. The system must meet National Drug Treatment Monitoring System (NDTMS) data quality standards and be accepted as valid by Public Health England (PHE). MCPHW currently commissions drug and alcohol treatment services within a mixed economy of 9 providers, using different software systems including Paris Electronic Care Record System (PARIS), SystemOne, Poppie, the Data Entry Tool, and other bespoke systems. Aside from drug and alcohol services offering structured treatment, MCPHW also commissions services in different settings such as Arrest Referral within the police custody suite, Integrated Offender Management within Probation, and the Primary Alcohol and Drug Service within the James Cook University Hospital. Service providers include a mental health trust, third sector providers, Council, youth workers, Probation and Police, and there is potential to expand to incorporate additional providers in future. We intend to move to a model of structured treatment services that reflects the high-level structure of interventions as described in PHE’s NDTMS guidance for Core Dataset J: that is, 3 service specifications comprising Pharmacological, Psychosocial and Recovery Support Services. The Recovery Support Service began operating in April 2013, with the other two specifications starting in October 2013. The diagram below provides an outline of the intended treatment model, following the pathway from referral, through inter-service review, and onto exit into the community: The treatment model will also include harm minimisation services so the IT system will need to have the ability to record information related to needle exchange provision and open access services. The number of commissioned adult structured drug and alcohol treatment service specifications (which may include sub contracted services) will be reducing from 7 to 2, with around 1,650 clients in treatment at any one time, and around 2,500 during the course of a year. As such, the successful migration of existing data into the new system will be vital to the functioning of the new services. It is expected that the ECMS will be able to provide performance monitoring at agency level, but also be able to provide one treatment journey per client at the level of the commissioning body. The supplier must have experience within the field and strong working relationships within the health system, including NHS and NTA/PHE and must keep abreast of changes to legislation and reporting requirements including statutory criminal justice interventions. Until the final stage of the tender for services is completed it is not possible to say exactly how many staff/volunteers will need access to the system (at different levels) so for the purpose of this tender the assumption is that we will need capacity for 150 concurrent users of the system.

 

Documents

Classification of the contract

48517000 IT software package

 

Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 36 Months

 

Who to contact

Contact name Jonathan Bowden

Organisation name Middlesbrough Borough Council

Address , TS1 2QQ

Telephone 01642 729757

Extension number:

Fax

Email

Web address

 

How to apply

Full details of the information to be provided are detailed in the tender documentation.To express an interest please log onto the North East Purchasing Organisation (NEPO) portal via https://www.qtegov.com/procontract/supplier.nsf and locate the Middlesbrough Council tender provision through the search facility. You will then be required to register your interest in this contract. If you are not registered on the NEPO portal (Pro Contract) you will need to complete the registration (free of charge) before registering your interest. All documentation will be available only through the Pro contract system. If you have any problems registering an interest contact Stephen Snaith telephone 01642 729178