Electronic Case Management System for Middlesbrough Substance Misuse Services
As part of a move to a new substance misuse treatment model Middlesbrough Council Public Health and Wellbeing (MCPHW) is looking to procure a secure, hosted, fully supported, web-based Electronic Case Management System (ECMS) for use across all locally commissioned Drug and Alcohol Treatment Providers.
Reference number: WCL013/2013
Deadline date:21/06/2013
This deadline is for… Tender closing date and time 21/06/2013 at 4pm
Contract value:£170,000 – £170,000
Location where the contract is to be carried out: Middlesbrough
Is this suitable for smaller suppliers? Yes
Is this contract suitable for a voluntary, community and social enterprise organisations? Yes
Name of the buying organisation: Middlesbrough Borough Council
Description of the contract
As part of a move to a new substance misuse treatment model Middlesbrough Council Public Health and Wellbeing (MCPHW) is looking to procure a secure, hosted, fully supported, web-based Electronic Case Management System (ECMS) for use across all locally commissioned Drug and Alcohol Treatment Providers. Ideally it will also include the facility for access by extended services and partner organisations (such as those within Criminal Justice Settings). We require that the system will be fully operational by October 2013, including the transfer of data from current services. The system must meet National Drug Treatment Monitoring System (NDTMS) data quality standards and be accepted as valid by Public Health England (PHE). MCPHW currently commissions drug and alcohol treatment services within a mixed economy of 9 providers, using different software systems including Paris Electronic Care Record System (PARIS), SystemOne, Poppie, the Data Entry Tool, and other bespoke systems. Aside from drug and alcohol services offering structured treatment, MCPHW also commissions services in different settings such as Arrest Referral within the police custody suite, Integrated Offender Management within Probation, and the Primary Alcohol and Drug Service within the James Cook University Hospital. Service providers include a mental health trust, third sector providers, Council, youth workers, Probation and Police, and there is potential to expand to incorporate additional providers in future. We intend to move to a model of structured treatment services that reflects the high-level structure of interventions as described in PHE’s NDTMS guidance for Core Dataset J: that is, 3 service specifications comprising Pharmacological, Psychosocial and Recovery Support Services. The Recovery Support Service began operating in April 2013, with the other two specifications starting in October 2013. The diagram below provides an outline of the intended treatment model, following the pathway from referral, through inter-service review, and onto exit into the community: The treatment model will also include harm minimisation services so the IT system will need to have the ability to record information related to needle exchange provision and open access services. The number of commissioned adult structured drug and alcohol treatment service specifications (which may include sub contracted services) will be reducing from 7 to 2, with around 1,650 clients in treatment at any one time, and around 2,500 during the course of a year. As such, the successful migration of existing data into the new system will be vital to the functioning of the new services. It is expected that the ECMS will be able to provide performance monitoring at agency level, but also be able to provide one treatment journey per client at the level of the commissioning body. The supplier must have experience within the field and strong working relationships within the health system, including NHS and NTA/PHE and must keep abreast of changes to legislation and reporting requirements including statutory criminal justice interventions. Until the final stage of the tender for services is completed it is not possible to say exactly how many staff/volunteers will need access to the system (at different levels) so for the purpose of this tender the assumption is that we will need capacity for 150 concurrent users of the system.
Documents
Classification of the contract
48517000 IT software package
Additional information
Contract type: Services – Unspecified
Is it a framework agreement? No
Is this contract related to a programme of funding? No
Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents
Estimated length of contract: 36 Months
Who to contact
Contact name Jonathan Bowden
Organisation name Middlesbrough Borough Council
Address , TS1 2QQ
Telephone 01642 729757
Extension number:
Fax
Web address