Electronic Case Management System Supply Tender
The overall aim is to procure, install and migrate to a CMS solution that provides a robust and flexible case management system.
United Kingdom-Belfast: IT services: consulting, software development, Internet and support
2018/S 153-351100
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
80-90 North Street
Belfast
BT1 1LD
United Kingdom
E-mail: ICT.CPD@finance-ni.gov.uk
NUTS code: UK
Address of the buyer profile: https://etendersni.gov.uk/epps
I.2)Information about joint procurement
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
ID 901285 — DoJ PBNI Electronic Case Management System Project
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
The overall aim is to procure, install and migrate to a CMS solution that provides a robust and flexible case management system that will support the effective and efficient management of service user information. PBNI is therefore seeking to appoint a Contractor to deliver, implement, support and maintain a new case management system, interface with other systems and provide customisation as required. This contract will start on the Contract Commencement Date and will run for an initial period of seven (7) years, this is to include a one (1) year implementation period followed by six (6) years following Service Commencement (Go Live). There are also three (3) optional extension periods of one (1) years each.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
The overall aim is to procure, install and migrate to a CMS solution that provides a robust and flexible case management system that will support the effective and efficient management of service user information. PBNI is therefore seeking to appoint a Contractor to deliver, implement, support and maintain a new case management system, interface with other systems and provide customisation as required. This contract will start on the Contract Commencement Date and will run for an initial period of seven (7) years, this is to include a one (1) year implementation period followed by six (6) years following Service Commencement (Go Live). There are also three (3) optional extension periods of one (1) years each.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.10)Information about variants
II.2.11)Information about options
This contract will start on the Contract Commencement Date and will run for an initial period of seven (7) years, this is to include a one (1) year implementation period followed by six (6) years following Service Commencement (Go Live). There are also three (3) optional extension periods of one (1) years each.
II.2.13)Information about European Union funds
II.2.14)Additional information
The figure indicated in II.2.6 represents the upper limit of an estimated contract value up to 2 330 000 GBP. This range reflects the potential scale of the contract and takes into account such changes to the scope and/or scale which may result from future operational requirements.
Section III: Legal, economic, financial and technical information
III.2.2)Contract performance conditions:
As per the Terms and Conditions of Contract.
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Central Procurement Directorate, 303 Airport Road West, BT3 9ED.
CPD Representatives with access to the project on eTendersNI.
Section VI: Complementary information
VI.1)Information about recurrence
VI.3)Additional information:
The figure indicated in II.1.5 represents the upper limit of an estimated contract value up to 2 330 000 GBP. This range reflects the potential scale of the contract and takes into account such changes to the scope and/or scale which may result from future operational requirements. The pricing strategy applied and the setting of cost / profit margins are a commercial decision for economic operators when submitting a bid for this competition. In addition, neither CPD nor the Authority can provide any guarantee as to the level of business under this contract.
Contract Monitoring:
The successful Contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Notice of Unsatisfactory Performance and the contract may be terminated. The issue of a Notice Satisfactory Performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland. Procurement Policy for a period of 12 months from the date of issue of the Notice. This contract will not be awarded in Lots as a single supplier is required.
VI.4.1)Review body
Belfast
United Kingdom
VI.4.3)Review procedure
CPD will comply with the Public Contracts Regulations 2015 and, where appropriate, will incorporate a standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision.
VI.5)Date of dispatch of this notice: