Electronic Patient Record System – Invitation to Tender

Supply and support electronic patient record system.

Provision and Support of Electronic Patient Record System

Contract summary



  • Medical information systems – 48814000

Location of contract

Any region

Value of contract


Procurement reference


Published date

28 September 2022

Closing date

11 November 2022

Closing time


Contract start date

1 April 2023

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



The East of England NHS Collaborative Procurement Hub (EOECPH) is issuing this Invitation to Tender (“ITT”) to invite Suppliers to bid for Framework Agreement for Provision and Support of an Electronic Patient Record System (EPR).

The EoECPH is working collaboratively with the National Ambulance Procurement Board on this procurement with an aim of providing a procurement compliant route to market for UK Ambulance Services wishing to procure Electronic Patient Record System.

The Framework awarded will have an initial framework duration of 2 with the option to extend framework duration by 2 x 1 year periods.

Call-Off Order Contracts awarded under the Framework can be valid for a period more than the Framework Agreement duration. Durations of Call-Off Order
Contracts awarded under the Framework, will be at the discretion of the Beneficiary using the Framework, who will take into consideration the type and complexity of project, and or the relationship the Beneficiary calling off from the Framework is looking to set up with its chosen Supplier and Partner. Any Framework extensions will only be extended and awarded following a full specification review that will take into account the changing digital landscape for the NHS.

The following benefits are intended:
• Work in partnership with Ambulance Services in the UK to aggregate spend;
• Drive cash releasing savings for reinvestment in front line services;
• Review options to standardise & rationalise products and services across the UK;
• Improve processes for staff in terms of accessing products and services that they require, when they need it; • A contribution to improvements in patient care;

The primary beneficiaries of the framework will be United Kingdom ambulance services as detailed below:
South Western Ambulance Service
NHS Foundation Trust
South Central Ambulance Service NHS Foundation Trust and their subsidiary South Central Fleet Services Limited
South East Coast Ambulance Service
NHS Foundation Trust
London Ambulance Service NHS Trust
East of England Ambulance Service
NHS Trust
East Midlands Ambulance Service NHS Trust
Yorkshire Ambulance Service NHS
North East Ambulance Service NHS Foundation Trust and their subsidiary
North East Ambulance Service Unified Solutions Limited
North West Ambulance Service NHS
West Midlands Ambulance Service
University NHS Foundation Trust
Welsh Ambulance Service NHS Trust
Northern Ireland Ambulance Service
Health and Social Care Trust
Scottish Ambulance Service Board
Isle of Wight NHS Trust

The Contracting Authority intends to use an e-Procurement Portal in this procurement exercise.

Deadline for submission of bids is 11 November 2022 at 1.00pm.


How to apply


Follow the instructions given in the description or the more information section.


About the buyer


Contact name

Raj Dosanjh


CB21 5XB