Employee Assistance Programme – DFID and FCO Tender

Employee Assistance Programme – DFID and FCO Tender

The requirement is for the provision of an Employee Assistance Programme for the Foreign and Commonwealth Office, Department for International Development and FCO Services.

United Kingdom-London: Education and training services

2017/S 229-477368

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Foreign and Commonwealth Office
King Charles Street
United Kingdom
Telephone: +44 02070080618
E-mail: christoper.murray@fco.gov.uk
NUTS code: UK
Internet address(es):Main address: https://fco.bravosolution.co.uk

Address of the buyer profile: https://fco.bravosolution.co.uk

I.2)Joint procurement

The contract is awarded by a central purchasing body


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://fco.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://fco.bravosolution.co.uk
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://fco.bravosolution.co.uk

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Engagement and Communication for Leadership.

Reference number: CPG/2133/2017

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The requirement is for the provision of an Employee Assistance Programme (EAP) for the Foreign and Commonwealth Office (FCO), Department for International Development (DfID) and FCO Services (FCOS).

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

The requirement is for the provision of an Employee Assistance Programme (EAP) for the Foreign and Commonwealth Office (FCO), Department for International Development (DfID) and FCO Services (FCOS). The EAP should be delivered by 24/7/365 confidential telephone helpline. This needs to be accessible from anywhere in the world. Counselling can be provided by telephone or face to face where appropriate. All Contracting Authority (CA) groups (staff, partners and locally employed staff) must be identified and reported on separately. It is particularly important that partners are identified to ensure we comply with HMRC tax liabilities. The FCO, DfID and FCO Services will require separate reporting as above and separate invoicing.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

2 x 12 months to be considered on satisfactory performance.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 10/01/2018
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 10/01/2018
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The Provision of HR Employee Assistance Programme FCO, FCO Services, DFID.

URL is https://fco.bravosolution.co.uk/ (requires registration first time which is free and instantaneous), then navigate to Project_1501 / ITT 2033.

Your Tender must be submitted electronically through the BravoSolution eProcurement Portal by 17:00 UK time on Wednesday 10.1.2018. Tenders not submitted via the Bravo portal will not be considered.

All Tender documentation has been published, and all substantive communication between the Authority and tenderers will be conducted via the FCO’s eProcurement Portal BravoSolution.

VI.4)Procedures for review

VI.4.1)Review body

Foreign & Commonwealth Office
King Charles Street
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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